CloudShell Unable to create environment

Based on the error message you're seeing, this is a common issue with AWS CloudShell that can occur even for accounts that aren't newly created, despite what the message suggests about account verification.

Since you've already tried multiple browsers (Chrome and Edge) and you're signed in as root (eliminating permission issues), and you've attempted to delete the environment and recreate it, you've covered most of the basic troubleshooting steps.

Here are a few additional things you can try:

1. Try accessing CloudShell from a different AWS region (you mentioned you're in us-east-1)
2. Try using an incognito/private browsing session
3. Refresh your AWS Management Console completely

If these steps don't resolve the issue, the most effective solution would be to contact AWS Support directly. You can open a support case under the "Account and billing" category. This type of support is available free of charge, even for users on the basic support plan. AWS Support has access to account-specific information that can help resolve this particular issue.

When contacting support, be sure to mention that:

• Your account is over a year old
• CloudShell worked previously
• You've already tried multiple browsers and signing in as root
• You've attempted to delete and recreate the environment
  Sources
  Unable to create environment. Verification of your account is in progress. | AWS re:Post
  HI i try to use cloudshell i am getting this error i added myself in IAM role cloudshell still not working | AWS re:Post
  Unable to create the environment. | AWS re:Post