Why Anthropic Cluade Sonnet 3.5 is not available in AWS?

0

The official website of Anthropic states that the Cluade Sonnet 3.5 is available on AWS. However, when I try to access it through AWS in the N. Virginia or Oregon region, it shows as unavailable. I've attempted to access the model in both regions, but have been unsuccessful.

5 Answers
1

modelaccess

Have you enabled model access for Sonnet 3.5?

profile pictureAWS
EXPERT
answered 8 months ago
0

Hi bk, Anthropic Claude 3.5 should be available. Please reach out to support so they can verify your account.

AWS
answered 8 months ago
  • To contact AWS, it is asking me to upgrade the basic plan to at least the Developer plan, is there any other way to contact the support?

0

ok, it could be a problem with the account, please contact support or your AWS account manager. They will be able to unblock it for you.

profile pictureAWS
EXPERT
answered 8 months ago
  • To contact AWS, it is asking me to upgrade the basic plan to at least the Developer plan, is there any other way to contact the support?

0

It says not available

answered 8 months ago
0

Support does have a cost, but you could try opening it as a billing issue and see if they can validate an account issue preventing you from enabling the service.

Hope this helps.

profile pictureAWS
EXPERT
answered 8 months ago

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