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MY ACCOUNT IS BLOCKED AND NOT RECOGNISED

0

Hello team, I'm Hariharan B P, I have an account in AWS for the usage of the Elastic Beanstalk and EC2 for my personal usage.

I got a notification on 31st January 2023 stating my AWS account is compromised to which I followed the procedure as mentioned in mail. And today when I'm trying to access the Elastic Beanstalk or create an EC2 instance for my application I get this error stating:- "Creating Auto Scaling group named: awseb-e-apcnvj3ndu-stack-AWSEBAutoScalingGroup-1DKVP9LOCC7OE failed. Reason: This account is currently blocked and not recognized as a valid account. Please contact aws-verification@amazon.com if you have questions. Launching EC2 instance failed."

I have mailed the same to the above mentioned mail id as well. So, I request Amazon team to help me out as I need to know why my account is still blocked though I'm able to login to it.

I have also attached an error screenshot for your reference.

Thank you Warm Regards, HARIHARAN B P Screenshot of the image

Topics
Management & GovernanceComputeCloud Financial Management
Tags
AWS Auto ScalingAWS Management ConsoleAmazon EC2AWS BillingAWS Account Management
Language
English
asked 2 years ago491 views
1 Answer
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Hi Hariharan,

you did right steps in connecting with AWS team. I would wait for their reply and if they don’t do, then keeping trying with AWS Support so they can solve the matter.

EXPERT
answered 2 years ago

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