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Account is currently blocked when trying to create EC2 instance.

1

I am trying to create a free tier EC2 instance in ca-central-1. The task fails with the error "This account is currently blocked and not recognized as a valid account. Please contact aws-verification@amazon.com if you have questions." The account has a credit card on file so I'm not sure why it would be blocked.

  • What did the people at aws-verification say?

asked 4 years ago26.8K views
5 Answers
3

Hi, it is possible that your account is limited to use certain region only as free tiers ( mainly US East (N. Virginia), US East (Ohio), US West (Oregon)) You can validate by trying to create the EC2 in those regions. if you need more regions, you will have to contact aws-verification@amazon.com and explain why you need other regions.

But test first in US East to confirm. Hope it helps.

AWS
answered 4 years ago
0

Hi I'm facing the same issue error message as :- "This account is currently blocked and not recognized as a valid account. Please contact https://support.console.aws.amazon.com/support/home?region=us-east-1#/case/create?issueType=customer-service&serviceCode=account-management&categoryCode=account-verification if you have questions." I'm trying to create the EC2 instance in US East (N. Virginia), US East (Ohio) and US West (Oregon) only. NEED HELP!!

answered 2 years ago
  • hey friend, did you solve the problem, i'am trying to create ec2 instance since i created my account and it does not work, i have the same problem as yours, i tried aven the paid ec2 family type but it does not work.

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I'm an doing everything in the Oregon region and receiving this error, both as an IAM user (in Administrators group) and as root user. Payment details are set up and I'm able to log in to the web console and perform all sorts of actions, it's just when trying to deploy an EB instance that I get an error saying "This account is currently blocked and not recognized as a valid account".

If it's blocked, then why am I able to log in and create EB environments?

answered a year ago
0

I am having this exact same problem, are there any instructions for fixing this issue? I am trying to create an EC2 instance to follow along with the AWS Cloud Practitioner course.

answered 6 months ago
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Having the same exact issue. No reply from AWS.

answered 4 months ago

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