AWS account needs to be verified before you can add new CloudFront resources

Question

Hi,

Can any one please help me to resolve this.

**Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support (https://console.aws.amazon.com/support/home#/) and include this error message.**

Thanks,
MahendraKumar V

Riku_Kobayashi · Accepted Answer

Hello.

Before creating CloudFront, you must open a case with AWS Support under "Account and billing".  
I have experienced the same error in the past, but I was able to resolve it by contacting AWS Support.  
Inquiries under "Account and billing" can be made free of charge.  
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Oleksii Bebych · Answer

To resolve the issue where your AWS account needs to be verified before you can add new CloudFront resources, follow these steps:

**Steps to Verify Your AWS Account**

**1. Log in to the AWS Management Console:**
* Open your web browser and go to the AWS Management Console. https://aws.amazon.com/console/
* Log in with your AWS credentials.

**2. Access AWS Support Center:**
* Once logged in, navigate to the AWS Support Center. https://console.aws.amazon.com/support/home#/

**3. Create a Support Case:**
* Click on the "Create case" button.
* Choose the "Account and billing support" option.

**4. Provide Case Details:**
* Subject: "Account Verification for CloudFront Resource Creation"
* Description: Provide a detailed description of the issue, including the exact error message you received. For example:
```
"Your account must be verified before you can add new CloudFront resources. Please assist in verifying my account so that I can proceed with creating CloudFront distributions. Thank you."
```
* Category: Choose "Service Limit Increase".
* Service: Select "CloudFront" from the dropdown menu.
* Limit Type: Select "Other Limits" or the most appropriate option available.
* Contact Method: Choose your preferred contact method (e.g., Web, Phone).

**5. Submit the Case:**
* Review your case details and click "Submit".

**6. Wait for AWS Support Response:**
* AWS Support will review your case and respond accordingly. They may request additional information or verification documents.

**Additional Tips**
* Check Email: Keep an eye on the email associated with your AWS account for any correspondence from AWS Support.
* Be Prepared: Be ready to provide any additional information or documentation that AWS Support may request to verify your account.

**Example Message to AWS Support**

Here’s an example of the message you can include in the support case:
```
Subject: Account Verification for CloudFront Resource Creation

Dear AWS Support Team,

I am encountering an error when attempting to create new CloudFront resources: "Your account must be verified before you can add new CloudFront resources. To verify your account, please contact AWS Support and include this error message."

Please assist in verifying my account so that I can proceed with creating CloudFront distributions. Thank you for your assistance.

Best regards,
[Your Name]
[Your AWS Account ID]
```

By following these steps, you should be able to get your account verified and gain the necessary permissions to create CloudFront resources. If you encounter any issues or delays, don't hesitate to follow up with AWS Support through the case you created.

AWS account needs to be verified before you can add new CloudFront resources

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