Can't access US-East-1 region

0

Hi there, I am logging in to my online portal for AWS, and I can't access US-East-1. It will send me to other data centers just fine, but when I select US-East-1, it times out. Do you know if this site is doing maintenance right now?

Thanks!

johnny
asked 2 months ago91 views
2 Answers
2
Accepted Answer

Check the AWS Service Health Dashboard for any current issues or maintenance affecting the US-East-1 region. The dashboard will provide updates on any issues.

Verify that the necessary security group rules and route tables allow access to the instances. For example, check that the security groups attached to the instances allow inbound access on the required ports from your IP address or network. Also check that the route tables for the subnets have a route to an Internet gateway.

Try accessing the instances using the AWS CLI or SDK instead of the management console to rule out any console-specific issues:


aws ec2 describe-instances --region us-east-1

Check for any configuration changes that may affect access, such as changed security group rules, route tables, NACLs, etc.

If the issue is still occurring, create a new support case with AWS providing details of the instance IDs, configurations, and exact errors encountered. Their support engineers can assist further with troubleshooting.

profile picture
EXPERT
answered 2 months ago
profile picture
EXPERT
reviewed a month ago
0

All seems okay now! Not sure what happened but the site reloaded on its own and I have access now!

johnny
answered 2 months ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions