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Change Company Name - Invoices

0

Hi,

We have changed our company name and location, i did edit the company info under the profile section, however; all invoices are still including the old company name, how can i fix this? we are facing issue with our accounting reports.

Thank you.

asked 2 years ago915 views

3 Answers
2

To update your company name on AWS invoices after changing your company information, you'll need to take a few additional steps beyond just editing the profile section. Here's what you should do:

  1. First, ensure that you have updated your company information in the AWS account settings. This includes changing the company name, address, and any other relevant details.

  2. After updating your account information, you may need to specifically request an update to your billing information. This is because invoice details are often handled separately from general account information.

  3. To get this resolved, you should contact AWS Support through the AWS Support Center. The account experts there have the necessary tools and access to help you update your billing information and ensure that future invoices reflect your new company name and details.

  4. If you've already received invoices with the old company name after making the changes, you may need to request corrections for those specific invoices. Mention this to the support team when you contact them.

  5. Be prepared to provide documentation of your company name change if requested, as AWS may need to verify the change for legal and accounting purposes.

Remember that this process may take some time, so it's best to initiate it as soon as possible to minimize issues with your accounting reports. If you're facing urgent accounting issues due to this, make sure to emphasize the urgency when contacting AWS Support.
Sources
invoiceand comapny name | AWS re:Post
rejected company name change for invoices | AWS re:Post
How to change company name and details in the AWS account | AWS re:Post

answered 2 years ago

AWS
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reviewed 2 years ago

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reviewed 2 years ago

1

Hello.

You can contact AWS Support from the URL below after signing in to the management console.
https://console.aws.amazon.com/support

EXPERT

answered 2 years ago

EXPERT

reviewed 2 years ago

0

Thank you, how can i contact the support team? i couldn't find a link from the website.

answered 2 years ago

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