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Account suspended – billing case unassigned since Feb 28

-1

Hello,

I have a billing support case (Case ID: ***************) that has remained in “Unassigned” status since February 28, and I have not received any response despite a follow-up.

My account is currently suspended due to these charges, so I would greatly appreciate if someone could help check or escalate this case.

Thank you very much for your time and assistance.

*Edit: Removed case ID — Aimee K.

Topics
Management & GovernanceCloud Financial Management
Tags
Account SupportSupport CaseAWS Account ManagementAWS Billing
Language
English
asked 2 months ago59 views
1 Answer
0

Hi there,

I'm so sorry to hear that your case is unassigned.

I've reached out internally to give your case visibility.

Continue keeping an eye on your case for updates from our Support team.

— Aimee K.

AWS
EXPERT
answered 2 months ago

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