Aws charging me for services

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I woke up this morning to find out that i had been charged for aws services that i have not been using for the past month. I had only signed up for the free tier services. Can i have my money back please

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I understand your concern about unexpected charges on your AWS account. While AWS does offer a Free Tier for many services, there are situations where you might incur charges even when you believe you're only using free services. Here's what you need to know:

  1. The Free Tier has specific limits and conditions. For example, there are usage limits for eligible services, and exceeding these limits can result in charges.

  2. Some resources, like Elastic IP addresses or certain types of storage, may not be covered by the Free Tier and can incur charges even when associated with a free tier instance.

  3. Stopping an EC2 instance doesn't always stop all charges. Associated resources like EBS volumes may continue to incur costs.

  4. Not all AWS services are included in the Free Tier, and using services or resources not covered, even unintentionally, can lead to charges.

Unfortunately, AWS typically does not offer refunds for used services, even if the usage was unintended. However, you can take the following steps:

  1. Review your usage in the AWS Billing and Cost Management Dashboard to understand which services caused the charges.

  2. Terminate or adjust any resources that are generating unexpected costs.

  3. Contact AWS Support directly by creating a billing support case. Explain that you're a new user who signed up for the Free Tier and weren't aware of potential charges. While refunds aren't guaranteed, AWS Support may be able to provide guidance or, in some cases, offer a one-time courtesy credit.

  4. For future protection, set up AWS Budgets and billing alerts to notify you when you're approaching Free Tier limits or incurring costs.

Remember, it's crucial to monitor your usage regularly and stay informed about which services are covered by the Free Tier to avoid unexpected charges in the future.
Sources
Unexpected AWS Charges on My Free Tier Account | AWS re:Post
Billing misunderstand | AWS re:Post
unexpected charges | AWS re:Post

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answered 22 days ago
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