AWS Lightsail help

Question

Hello I am trying to use AWS Lightsail to build a website using Wordpress.

When I click on lightsail > domain > set up website, I follow the 4 steps however it comes out with this error message:

"We encountered an error while configuring the Let's Encrypt SSL/TLS certificate on your instance castlesurf.co in the ap-southeast-2 Region. Try again later.
We are having trouble locating your DNS records. If the DNS records were recently created, wait a few minutes and try again."

I have a hosted zone and have tested the record and castlesurf.co works.

I have also followed these steps: https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/migrate-dns-domain-inactive.html

please help

Riku_Kobayashi · Answer

Hello.

I tried checking the NS record on the following website, but the name could not be resolved.  
This means that the hosted zone is not configured correctly or is unusable.  
https://www.nslookuptool.com/#NS&castlesurf.co

If you check the NS record using the "whois" command, you can check the following values.  
Does this value match the value in the hosted zone's NS record?  
```
whois castlesurf.co
....
Name Server: ns-1293.awsdns-33.org
Name Server: ns-998.awsdns-60.net
Name Server: ns-1763.awsdns-28.co.uk
Name Server: ns-27.awsdns-03.com
```

Steve_M · Answer

Are you using Route 53 or are you managing your DNS within Lightsail? https://docs.aws.amazon.com/lightsail/latest/userguide/understanding-dns-in-amazon-lightsail.html

It looks like there isn't an A-record for **castlesurf.co** , meaning that if this is the DNS name associated with your Lightsail instance, it won't be able to be resolved https://www.nslookup.io/domains/castlesurf.co/dns-records/
```
$ nslookup castlesurf.co 8.8.8.8
;; Got SERVFAIL reply from 8.8.8.8
Server:		8.8.8.8
Address:	8.8.8.8#53

** server can't find castlesurf.co: SERVFAIL
```

Although a **WHOIS** shows the NS records are set top AWS nameservers, which would suggest that your hosted zone is setup correctly https://who.is/whois/castlesurf.co
```
$ whois castlesurf.co
[Querying whois.nic.co]
[whois.nic.co]
Domain Name: castlesurf.co
Registry Domain ID: D7E30B360CF004DB8AFE8E67E559DA242-NSR
Registrar WHOIS Server:
Registrar URL: whois.gandi.net
Updated Date: 2024-06-30T07:35:03Z
Creation Date: 2020-09-15T08:11:27Z
Registry Expiry Date: 2025-09-15T08:11:27Z
Registrar: Gandi SAS
.
.
Name Server: ns-1293.awsdns-33.org
Name Server: ns-998.awsdns-60.net
Name Server: ns-1763.awsdns-28.co.uk
Name Server: ns-27.awsdns-03.com
```

AWS Lightsail help

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