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Google DNS to Route 53 - DNS not propagating

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I purchased a domain thru Google and was using Google DNS perfectly for a year. Three days ago, we decided to switch to Route 53 because the apps and backend are going to be hosted there. Even after 72 hours DNS propagation is sporadic - different results at different times in different regions. Whois table is pointing to correct AWS nameservers. Hosted Zone ID is Z006192126BBCMWSL9RLW.

I have a Cloudfront distribution for the website. A record (ALIAS - Yes) and CNAME for www (ALIAS - No) record are both pointing to this Cloudfront distribution. Only the website is not working properly. Other services like GSuite are just fine.

Never experienced a single issue when I was with Google DNS. Very frustrating. Any helpful pointers please? I really appreciate it.

asked 2 years ago45 views
2 Answers
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Hi,

When I try to access your website, I get an "Access denied" error, which isn't a DNS error. Here's an AWS document from Premium Support about diagnosing those errors:

https://aws.amazon.com/premiumsupport/knowledge-center/s3-website-cloudfront-error-403/

Scott

EXPERT
answered 2 years ago
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Thanks Scott. It turns out that the issue was on the CloudFront side. We had to add the top level domain (domainname.com) to Alternate Domain Names (CNAME) in the distribution settings. Previously we only had *.domainname.com in there bc Google DNS was just pointing directly to the top level domain. Problem solved. Thanks again.

answered 2 years ago

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