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No response from AWS support to any of my tickets for 10 days

-4

Hi AWS team,

Could someone please take a look at our support cases? They've been sitting unassigned for over 10 days now, and one is a time-sensitive refund request.

Support cases

Any help getting these moving would be really appreciated. Thanks!

asked 2 months ago60 views
1 Answer
0

Hi there.

I apologize for the delay in responding to your case.

I understand your need to have this resolved, and I have taken action internally to give your case visibility.

Continue monitoring your case via our Support Center for an update: http://go.aws/support-center.

— Roman Z.

AWS
MODERATOR
answered 2 months ago
AWS
EXPERT
reviewed 2 months ago

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