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I'm able to send but not receive email

0

As of last night we stoped receiving email in all of our email accounts but we're still able to send with no problem.

BTW, senders do not seem to be getting any bounce messages so there's no information why it's not being received

  • Giovanni Lauria EXPERT
    2 years ago

    Can you give a little bit of context out there ? What are you using ? What errors you get ?

Topics
Front-End Web & MobileBusiness Applications
Tags
Amazon Simple Email Service
Language
English
asked 2 years ago231 views
1 Answer
0

Hi,

Are you using WorkMail? If so, you can verify your MX records and ensure they still point to WorkMail and only WorkMail. If these are still correct you can verify your SES Incoming rules. Ensure that the WorkMail action is in the active rule and no failing rules happen before it.

Kind regards, Robin

AWS
EXPERT
answered 2 years ago

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