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If the amazon connect instance is created in Asia pacific (Sydney) region, You can call the following countries by default:
- Australia
- New Zealand
- Philippines
- United States
The Region where your instance is created determines which countries you can call by default.
Submit a service quota increase request to allow calling to additional countries, or to limit the countries that you can call from. You must be signed in to your AWS account to access the form.
Reference - https://docs.aws.amazon.com/connect/latest/adminguide/country-code-allow-list.html
Hi, you mean adding your country code to a DNS name provided by an AWS service for your web site? If yes, the way to go is route53: https://aws.amazon.com/route53/ You can manage your own custom DNS names with it: https://docs.aws.amazon.com/amplify/latest/userguide/to-add-a-custom-domain-managed-by-amazon-route-53.html
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Hi Didier,
Thank you for your fast reply. No i mean for the awsapps.com/connect/ccp i use it to call my customers
Kind regards, Arnout