AWS how to add a country code

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I've been using AWS for a while now and I'm really satisfied but I want to add an country code for the Philippines because I do business there and now I cannot call my customers I tried to look it up but I cannot find it also I cannot find any customer service so that's why I'm posting my question here is there somebody who can help me solve this problem ?

Kind regards Arnout

asked a year ago403 views
2 Answers
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If the amazon connect instance is created in Asia pacific (Sydney) region, You can call the following countries by default:

  1. Australia
  2. New Zealand
  3. Philippines
  4. United States

The Region where your instance is created determines which countries you can call by default.

Submit a service quota increase request to allow calling to additional countries, or to limit the countries that you can call from. You must be signed in to your AWS account to access the form.

Reference - https://docs.aws.amazon.com/connect/latest/adminguide/country-code-allow-list.html

AWS
answered a year ago
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Hi, you mean adding your country code to a DNS name provided by an AWS service for your web site? If yes, the way to go is route53: https://aws.amazon.com/route53/ You can manage your own custom DNS names with it: https://docs.aws.amazon.com/amplify/latest/userguide/to-add-a-custom-domain-managed-by-amazon-route-53.html

profile pictureAWS
EXPERT
answered a year ago
  • Hi Didier,

    Thank you for your fast reply. No i mean for the awsapps.com/connect/ccp i use it to call my customers

    Kind regards, Arnout

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