DNS Certificate Validation with Network Solutions

Question

We use Network Solutions for our domain name.  Upon generating a Certificate the DNS information was added by Network Solutions.  The Certificate, however, was never validated by AWS.  Is there another step that is required for us to take in order to validate the certificate?

jcvip · Answer

Hi,  
 
You have to find the corresponding CNAME from the certificate and create a recodred with the value of CNAME in the corresponding hosted zone.  
If you request the certificate in ACM, you can fine the similar recored from below table and copy them to Route 53 hosted zone as CNAME record for validation.

| Domain Name | Record Name | Record Type | Record Value |
| --- | --- | --- | --- |
| example.com | _a79865eb4cd1a6ab990a45779b4e0b96.example.com. | CNAME | _424c7224e9b0146f9a8808af955727d0.acm-validations.aws. |

Chirag_R · Answer

Hello, When did you start the certificate validation request? Please note that your new certificate might continue to display a status of Pending validation for up to 30 minutes.

Reference: https://docs.aws.amazon.com/acm/latest/userguide/dns-validation.html

The above link for the process to validate the certificate. Please follow the same.

ajit · Answer

Hi,

To resolve the DNS validation issue caused by the format mismatch between AWS and Network Solutions, please add the CNAME record in Network Solutions as outlined below:

| AWS Record name| AWS Record Value| Network Solution Record name| Network Solution Record value|
| --- | --- | --- | --- |
| _ab0c9ec3f88dca2ece386khb89db7d5.example.com. | _78343dba321bac2f8177cb7f419caf29.sdgjjlodhz.acm-validations.aws. | _ab0c9ec3f88dca2ece386khb89db7d5 (without domain)| _78343dba321bac2f8177cb7f419caf29.sdgjjlodhz.acm-validations.aws |

DNS Certificate Validation with Network Solutions

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