can't add a new application in application insights

Question

Hi everyone,  
  
I met a problem that I can't add any new application to monitor my instance application resource. I add some instances using .NET service into an application group and I try to add an application to monitor this .NET resource group. But I stuck on the first step _Specify application details_ for a long time and the result shows application discovery failed. Can anyone give me some advice about how to solve this problem? Really appreciate it!  
  
The second problem is that the Monitored components of any new application I can add are empty, there is no resource shown in the components part. I feel really confused about the problem.  
  
Edited by: ShaoyiLi on Feb 26, 2021 12:07 PM

Answer

Hi everyone,  
  
I finally figure out why the CPU utilization goes to 100%, there are two reasons.  
1) The version of the SSM agent is 2.X in my instances, which may cause a conflict between the application insights service and SSM service. The solution is to manually update the version of the SSM agent. The process does not require a server restart.  
2) I didn't attach the role AmazonSSMManagedInstanceCore to the instance I use the application insight service. To be mentioned, the service requires two roles, AmazonSSMManagedInstanceCore and CloudWatchAgentServerPolicy. The system runs abnormally if we don't attach the two roles restrictedly (Without some permissions).   
  
After that, everything runs very well. hope it help you when you meet the same error.

Answer

Update 1  
I found the AWS SSM agent in those instances that I can't add to a new application use up my CPU. The CPU utilization is nearly 100%. The problem that I can't implement the application insights is the bug caused by the AWS SSM agent because the SSM agent is a Prerequisites of the application insights. It seems the SSM agent in the instance repeat the restarting process because my terminal shows several warning _SSM agent is starting_ and the restarting use up the CPU.  
  
I check the error logs in my instance, and I foun the main error is   
  
2021-02-26 15:51:35 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[d2c14f85-0078-4f80-8990-1df22d983f1e] file watcher error: CloseHandle: The handle is invalid.  
2021-02-26 15:51:36 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[057ce019-2095-456a-a874-1be23f075ed9] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:29:23 ERROR \[IsProcessExists @ process.go.86] \[MessagingDeliveryService] \[EngineProcessor] \[OutOfProcExecuter] \[7b5a3ded-1341-4707-8436-036beeec501f] encountered error when finding process: open process error: %!(EXTRA syscall.Errno=The parameter is incorrect.)  
2021-02-26 16:29:23 ERROR \[GetDocumentState @ docmanager.go.121] \[MessagingDeliveryService] \[EngineProcessor] encountered error with message unexpected end of JSON input while reading Interim state of command from file - 42cb437f-1a9f-490a-9b3c-cce608bac353  
2021-02-26 16:29:23 ERROR \[IsProcessExists @ process.go.86] \[MessagingDeliveryService] \[EngineProcessor] \[OutOfProcExecuter] \[057ce019-2095-456a-a874-1be23f075ed9] encountered error when finding process: open process error: %!(EXTRA syscall.Errno=The parameter is incorrect.)  
2021-02-26 16:29:23 ERROR \[IsProcessExists @ process.go.86] \[MessagingDeliveryService] \[EngineProcessor] \[OutOfProcExecuter] \[86713365-8052-4891-920a-fba7c98d4f73] encountered error when finding process: open process error: %!(EXTRA syscall.Errno=The parameter is incorrect.)  
2021-02-26 16:29:23 ERROR \[IsProcessExists @ process.go.86] \[MessagingDeliveryService] \[EngineProcessor] \[OutOfProcExecuter] \[cdd9b8a7-4a66-4e0b-8b4a-05963f6eabef] encountered error when finding process: open process error: %!(EXTRA syscall.Errno=The parameter is incorrect.)  
2021-02-26 16:29:23 ERROR \[IsProcessExists @ process.go.86] \[MessagingDeliveryService] \[EngineProcessor] \[OutOfProcExecuter] \[d2c14f85-0078-4f80-8990-1df22d983f1e] encountered error when finding process: open process error: %!(EXTRA syscall.Errno=The parameter is incorrect.)  
2021-02-26 16:29:37 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[8587c8ee-1aa5-411a-838f-ff4ec3f1218d] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:29:43 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[f2a63484-2081-4225-8b14-a60f4ddb9a16] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:29:48 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[31cc4d1a-bfb1-4796-9868-1f0ea47268a0] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:29:51 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[099010e5-5d71-42a1-b060-b05bea906b31] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:29:51 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[099010e5-5d71-42a1-b060-b05bea906b31] file watcher error: CloseHandle: The handle is invalid.  
2021-02-26 16:30:05 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[770f959c-1728-4a27-aff0-39e1b8615103] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:30:18 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[583d06d6-a6fe-48f9-ad35-9fcc85dcb9c4] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:30:23 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[a83c88e0-c649-4a2f-8817-7d7f01424784] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:30:35 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[e5d6741a-620d-4511-81bf-b9a6cb25086e] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:30:36 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[814b5855-de13-4cb7-ae32-cc764224392a] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:30:58 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[6f933b47-bac8-490c-819e-c285a0b9b848] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:31:03 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[0d9987a0-a371-4e68-8a40-f61b8407e0d1] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:31:03 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[16217593-ddf4-4a05-8f1c-d9ef8986b7f3] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:31:03 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[f17261a5-1fe5-466a-a4c2-503bd2775b7e] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:31:03 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[f17261a5-1fe5-466a-a4c2-503bd2775b7e] file watcher error: CloseHandle: The handle is invalid.  
2021-02-26 16:31:04 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[d6187eb2-043b-4b74-9ce8-0127dd25cbdc] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:31:27 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[cd04a726-6212-424c-ab30-0f6cee6f9699] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:31:29 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[8ee12023-3377-4bf4-aa16-ab2eb0d9b905] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:31:46 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[2acc077e-6636-4fb2-8633-f04c58924e29] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:31:49 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[4fdd806a-4984-4d18-82ec-707f32e8631e] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:31:54 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[03666b9b-aa35-4734-8a70-65929b9cb369] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:32:01 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[ed5152b4-6615-47bf-bdb9-2be157908cb9] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:32:01 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[0bf201dc-1fa9-4c14-a0b0-d9eeedc858ff] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:32:01 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[0bf201dc-1fa9-4c14-a0b0-d9eeedc858ff] file watcher error: CloseHandle: The handle is invalid.  
2021-02-26 16:32:09 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[a1d115fa-8794-403a-ae19-329a93a1ed15] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:32:17 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[be7d9932-cd57-41f1-8311-472329e73546] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:32:17 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[9b75b6e3-0ddf-4938-874c-e05ccd31de00] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:32:34 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[f1ad7167-ec59-4fd7-a3a3-0b739dd2b62d] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:33:07 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[c5977b62-88ee-48b1-a91d-67f85ff1e26b] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:33:11 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[a7afa3e9-6511-4aaa-a5be-5aee66272164] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:33:11 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[a7afa3e9-6511-4aaa-a5be-5aee66272164] file watcher error: CloseHandle: The handle is invalid.  
2021-02-26 16:33:17 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[6afb9237-c0ff-4ad4-91b7-1bdb8d3d1362] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:33:20 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[e7cbfc98-e25d-468f-bd58-a05b1ae83a14] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:33:23 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[7e47d6fd-b5d3-43b3-9b93-ffd818f8930a] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:33:28 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[ef7a2f46-2654-4f9f-b8c2-b9a6b65ab791] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:33:38 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[ce478058-ec9b-4772-9ea7-92dcc87d3ad4] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:33:45 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[72b7fbfe-a853-4fc7-abe2-3f2cef7c069b] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:33:53 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[96526ae3-9b39-4862-a801-6648ff917457] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:34:07 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[22d750bd-7e21-4f88-ac19-72be6e7ef65b] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:34:09 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[7b4ba7f7-34ea-4af9-abb8-8a891c86274c] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:34:27 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[02f0409b-dda0-43ae-8e5a-21250be97b50] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:34:27 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[02f0409b-dda0-43ae-8e5a-21250be97b50] file watcher error: CloseHandle: The handle is invalid.  
2021-02-26 16:34:28 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[61d8be89-d3d0-41fd-ae37-120683526f5c] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:34:32 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[86877979-1d2d-4e30-99a7-d6fd90dd103e] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:34:59 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[36736af2-36c4-4ddf-8cdc-c9698309eb82] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:35:00 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[e821f103-4995-4b6b-820e-b52041a0084c] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:34:48 ERROR \[watch @ filechannel.go.300] \[MessagingDeliveryService] \[EngineProcessor] \[OutOfProcExecuter] \[1d40238c-3aaa-4a54-aa73-fd3b36cdf6dc] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:34:48 ERROR \[watch @ filechannel.go.300] \[MessagingDeliveryService] \[EngineProcessor] \[OutOfProcExecuter] \[1d40238c-3aaa-4a54-aa73-fd3b36cdf6dc] file watcher error: CloseHandle: The handle is invalid.  
2021-02-26 16:35:07 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[355577bd-a6f6-405f-9330-f7aca22aa076] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:35:17 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[5bb31d3b-581b-440a-8192-6dc41899dc99] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:35:21 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[e4cd4a75-eead-455d-9cb3-d3a5c1b9ae13] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:35:49 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[c00febdb-3aa1-4077-a6ee-858557c39086] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:36:08 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[a4482fdb-0427-441a-ae01-aafebef48120] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:36:14 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[4952fe07-d4a3-42a0-8cc5-a71849735c90] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:36:29 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[77cb368e-428a-4d89-b3db-4c2bd6e870e7] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:36:39 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[61da6876-5187-4898-9d70-da5606b1cebe] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:36:42 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[990da9cb-6302-460b-8eda-37cba3a248fe] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:36:45 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[0eeae86c-72f4-4932-b08d-dc3e1495fa26] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:36:50 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[32ef26c7-2983-46ce-9a9b-795ad8191997] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:37:16 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[0951b433-e18b-45cc-94f5-261946486444] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:37:31 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[61bd5b4f-688e-4684-ad65-cb5b0938b647] file watcher error: CancelIo: The handle is invalid.  
2021-02-26 16:37:33 ERROR \[watch @ filechannel.go.300] \[ssm-document-worker] \[d3f43705-a64b-4004-a21c-23d712991a6c] file watcher error: CancelIo: The handle is invalid.

can't add a new application in application insights

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