Not able to complete payment, need urgent support - Payment issue case is unassigned since 3 days

Question

I want to clear my payment dues, but there is no card payment option available in the payment methods.

In my payment preferences, I have already added a credit card and it is verified. However, it shows that card payment is not compatible with my account. When I click on **“Add Payment Method”**, it only displays the **Net Banking** option.

Also if I do electronic wire transfer with RTGS to aws HSBC account that is also failing.

I have attached a screenshot for reference. I would like to clear all the pending dues, so please help enable the **card payment method** for my account.

AND MY CASE IS UNASSIGNED SINCE 3-4 DAYS

AWS Support - Roman · Answer

Hi there.

I apologize for the delay in responding to your case.

I understand your need to have this resolved, and I have taken action internally to give your case visibility.

Continue monitoring your case via our Support Center for an update: http://go.aws/support-center.

— Roman Z.

Not able to complete payment, need urgent support - Payment issue case is unassigned since 3 days

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