Amazon SES - Email Failure

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Hi! I use FluentSMTP to connect to AmazonSES. I am sending a newsletter test email, but received this email from AWS:

"From: MAILER-DAEMON@us-east-2.amazonses.com Date: vie, 24 feb 2023 a la(s) 13:45 Subject: Delivery Status Notification (Failure) An error occurred while trying to deliver the mail to the following recipients:"

The message does not state any error code or reason for the error, and I can't find any info about the errors within my account.

For some email addresses, emails arrive just fine. For others, the same error message as above.

I recently built a brand new website (same domain name) for what I had registered with SES. It resides on the same server, though different Wordpress application. All the DNS records appear correct and I have three separate CNAME DKIM records for amazonses.

The test emails from FluentSMTP send just fine and their support tells me the issue is with AmazonSES.

Any idea how I can fix the issue? Thanks!

  • Nobody can assist??

1 Answer
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Please contact AWS Support. There isn't enough information to diagnose this issue, and this is a public forum so it would be better to provide that information via AWS Support.

AWS
Jesse_T
answered a year ago

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