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Potential Causes:
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IP address change: Elastic IP (EIP) or public IP address might have changed.
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Security Group updates: Security Group rules might have been modified or updated.
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Network configuration changes: Subnet, route table, or network ACL changes.
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Instance configuration changes: Instance type, kernel, or virtualization changes.
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Corrupted file system or boot volume: File system corruption or boot volume issues
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Check EC2 instance logs: Review system logs, application logs, and CloudWatch logs.
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Use EC2 Instance Connect: Try connecting to the instance using EC2 Instance Connect.
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Verify instance status: Check the instance's status using the AWS CLI or Management Console.
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Reach out to AWS Support: If none of the above steps resolve the issue.
You issue might be due to several factors, i've tried to summarize them below, hope some of this help.
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Instance Status:
- Check the status of the EC2 instance in the AWS Management Console.
- Ensure the instance is in a "running" state. If not, try starting the instance.
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Network Connectivity:
- Ensure the instance's security group allows inbound traffic on the relevant ports (e.g., port 22 for SSH).
- Check the route tables and network ACLs for the subnet the instance is in to ensure they are configured correctly.
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Instance Logs:
- Check the instance's system logs for any error messages or clues about what might be causing the connectivity issue.
- You can access the logs by going to the EC2 console, selecting the instance, and then clicking on the "Actions" dropdown and selecting "Monitor and troubleshoot" -> "Get system log".
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Instance Troubleshooting:
- Try connecting to the instance using AWS Systems Manager (SSM) Session Manager, which allows you to securely access the instance without the need for a key pair.
- Once connected, check if the web server is running on the instance by running a command like
systemctl status apache2
(for an Apache web server) orsystemctl status nginx
(for Nginx). - There might be an issue with the actual server, and using SSM can help you investigate further.
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DNS:
- If you're using a domain name to access the website, check if the domain's DNS records are configured correctly and pointing to the correct public IP address of the EC2 instance.
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AWS Support:
- If you've tried all the above steps and are still unable to resolve the issue, you may want to consider reaching out to AWS Support for further assistance.
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