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I understand your situation with having an AWS account that you can't access but are still receiving invoices for. This is a common issue when companies take over businesses or lose access to accounts set up by former employees.
Here's what you can do:
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Contact AWS Support directly without logging in by using their account and billing support form. This can be accessed at the AWS account support page (no login required).
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When contacting support, provide as much information as possible to verify ownership of the account:
- Any details from the invoices you're receiving
- The name on the account
- The billing address
- Any other identifying information you might have
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Explain your situation in detail, including that you're now responsible for the company but don't have access to the original account credentials or email.
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Request that AWS investigate and help you regain access to the account so you can properly manage it or close it if needed.
It's important not to simply block the charges, as this could lead to complications with AWS and potentially affect your company's credit standing. AWS takes account security seriously, so they will need to verify your identity before making any changes to the account or billing information. Be patient and provide as much information as possible to help them assist you effectively.
Sources
Being billed for an inaccessible account | AWS re:Post
Accessing account with no AWS administrator | AWS re:Post
I created an App several Years Ago that went under but linked it to AWS billing. I still get charged monthly | AWS re:Post
answered a year ago
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