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Chime transcription service has stopped working due to permissions error

0

I have been using AWS Chime for recording and transcriptions for a few months with no issues and recently have encountered the following error:

AccessDenied: User: arn:aws:sts::xxxxxxxxxxx:assumed-role/dub3-audtincan1b-1-0-206368-0-TincanRole-J45O74OHLEA0/i-032700393d8f75ca2 is not authorized to perform: sts:AssumeRole on resource: arn:aws:iam::yyyyyyyyyy:role/aws-service-role/transcription.chime.amazonaws.com/AWSServiceRoleForAmazonChimeTranscription\n\tstatus code: 403, request id: 60b469d5-23a1-46fb-9a1e-7adc208f3b2b"

The first assumed assumed role seems to be generated by Chime and is not from my account. I am not sure why this error has only recently started to occur. Any advice would be appreciated.

Topics
Security, Identity, & Compliance
Tags
Security, Identity, & ComplianceAWS Identity and Access ManagementAmazon ChimeIAM Policies
Language
English
Connor
asked 7 months ago208 views
1 Answer
0

Can you confirm that your AWS account has the service-linked role enabled that allows Amazon Chime SDK to call Amazon Transcribe on your behalf? https://docs.aws.amazon.com/chime-sdk/latest/ag/using-service-linked-roles-transcription.html

AWS
JohnD_aws
answered 7 months ago

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