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Why are re:post suggested answers before posting a question SO BAD!!!

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re:Post introduced friction to posting a question by throwing up a pop-up with very bad suggested answers to the question the customer is trying to post. Why are the suggested answers SO BAD anf NOT EVEN CLOSE to the question already entered?

Is this craptactic new tool really trying to drive customers away? If so it's working!!!

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English
klarson
asked 2 years ago207 views
1 Answer
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Hello klarson, Thank you for your feedback. It would be great if you can provide examples to be able to investigate this. We are continually evaluating and improving the performance of the recommended answers and your examples will help us improve the results.

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SUPPORT ENGINEER
Monica_Lluis
answered 2 years ago

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