Person Vue Examination Not allow candidate to enter

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Hi,Amazon Team

While giving the exam today morning at 11:00AM +8 GMT of AWS Solution Architect Associate (SAA-CO3). I was giving the exam from Pearson Vue. I used my identity card as my identification proof on which contains my long name. And on my AWS profile my firstname is Shabil and lastname is Al-Imran only.

I didnt knew this was an issue since before this I was able to take DVA-CO1 cert exam before.

The details of the Exam which I was proceeding today morning

Exam: SAA-C03 - AWS Certified Solutions Architect - Associate - English (ENU) Candidate: SHABIL AL-IMRAN Candidate ID: AWS03386235‎ Registration ID: ‎ 467621182 Email-id: shabil.imran@ecloudvalley.com

Im using voucher to register for the exam.

I also mailed many time to AWS Support to assist but no response , so I was not able to perform exam.

I request you to re-schedule the exam or initiate a voucher refund so that I could reused my voucher.

Do let me know through here or email if u need additional credential to get back to me.

Thanks & Regards. Shabil

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    Best regards,

asked 4 months ago318 views
1 Answer
1

You are advised to contact AWS Training & Certification at https://support.aws.amazon.com/#/contacts/aws-training

The AWS re:Post communiity does not have visibility of your AWS Traiaing & Certification account, and cannot re-schedule your exam nor arrange a refund.

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Steve_M
answered 4 months ago

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