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Hello,
Please confirm if your SLES for SAP 12 subscription includes upgrade rights to SLES for SAP 15. If yes, utilize the official SUSE upgrade tools instead of relying on Zypper for major version jumps. This significantly reduces risks and ensures a smooth and supported upgrade process. https://aws.amazon.com/blogs/awsforsap/the-safe-suse-upgrade-avoiding-pitfalls-when-upgrading-aws-instances/
Hi,
The easiest way is to check your order details within the AWS Marketplace. Go to the AWS Marketplace console and navigate to "Purchases." Locate your specific order for SLES for SAP 12 and click on it. The order details should show if you have any included upgrade rights. Look for terms like "upgrade license" or "subscription includes future updates."
If the order details are unclear or don't mention upgrade rights, contacting AWS Marketplace support directly is recommended. They can access your specific subscription details and confirm if upgrades are included. You can reach them through the "Contact Us" section of the AWS Marketplace console or by phone.
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Hi,
Thank you for the answer.
We just subscribed annually SLES for SAP 12 from AWS Marketplace. Nothing else. How can we check if it includes includes upgrade rights to SLES for SAP 15?
Another thing is, Our subscription is for "SLES for SAP 12 SP4" which is currently not available on AWS Marketplace, and our annual subscription will end on April,24. Now if we upgrade the EC2 to SLES for SAP 15 SP3 how can we maintain our subscription after the expiration?
Thank you again for the response.