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/DeepLens Registration failed/

DeepLens Registration failed

0

I've tried two methods to register my cam, v1.1 usb cabel and v1.0.

On the v1.0 method I get the error "The security token included in the request is invalid" after creating the roles and download certificate button not enabled.

Can anyone suggest a workaround?

1 Answers
1

Hello

Requesting you to confirm if you have enabled the Multi-Factor-Authentication MFA on your root or user account.

In general "The security token included in the request is invalid" is caused by not enabling Multi-Factor-Authentication MFA on your root or user account.

There are two common troubleshooting steps around DeepLens devices failing to register.

The GreenGrass software version of your device may be out-of-date. This can be fixed by updating the software on your device. https://docs.aws.amazon.com/deeplens/latest/dg/deeplens-manual-updates.html

You may have an older Python 2.x version of the service-created Lambda functions for device processing. These lambdas are named 'deeplens_admin_model_downloader' and 'deeplens_admin_version_poller'. If you find the DeepLens lambdas in your account are for an older Python version we recommend deleting them and letting AWS DeepLens service re-create them on a new device registration workflow.

https://repost.aws/questions/QUUrfOgIR9RzC6FAgbZmtm6w/security-token-problem-while-registering-aws-deep-lens-v-1-0

If you are still experiencing difficulties registering your device after these troubleshooting steps, reaching out to customer service will allow the service team to debug further based on the specifics for your account.

answered 14 days ago

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