Where can I find my AWS Account ID?

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I am getting an error message for phone verification while creating an AWS account. I am able to log in to my account using Email ID and password, but unable to access any service. When I contacted AWS support, the AWS support representative called me and asked to confirm the AWS account ID.

I am unable to locate the AWS account ID.

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asked 6 months ago1683 views
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Accepted Answer

What to do if you get an error message for phone verification while creating an AWS account?

If you get an error message for phone verification while creating an AWS account, the error message may ask you to contact AWS support for further assistance. When you contact AWS support, they will explain the process of manual phone verification. During the manual phone verification process, an AWS support representative will call you and ask you to confirm your AWS account ID.

If you are unable to locate your AWS account ID, you can follow these steps to find it:

Finding your AWS account ID in the AWS Support Center:

  1. Sign in to the AWS Management Console.

  2. In the top navigation bar, choose Support and then choose Support Center. Enter image description here

  3. Your account number appears in the Support Center navigation pane as shown in the above image.

Finding your AWS account ID in the AWS Management Console:

  1. Sign in to the AWS Management Console.
  2. In the top navigation bar, click on your name/account name.
  3. The account number appears next to Account ID. Enter image description here

Once you have found your AWS account ID, you can provide it to the AWS support representative who is assisting you with the manual phone verification process.

Here are some additional tips for troubleshooting phone verification issues:

  • Make sure that you are entering your phone number correctly, including the country code and area code.
  • Make sure that your phone number is active and that you have good cell phone reception.
  • Try restarting your phone.
  • Make sure that incoming International calls are enabled on the Number.
  • Try using a different phone number.
profile pictureAWS
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answered 6 months ago
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reviewed 24 days ago
  • Hello,

    Doesn't this assume that the client can log in?

    I think they are not able to log in and they are attempting the phone verification.

    Regards,

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