route 53 can not register the domain name

Hello AWS Customer,

It needs more information related to the domain to confirm the domain registration issue. And this issue can be assisted by AWS Support. Also, AWS provides a Basic support plan, free of charge, for all AWS customers. The plan includes assistance related to domain registration.

To contact AWS Support when you're able to sign in to your AWS account, perform the following procedure:

1. Using the AWS account that the domain is currently registered to, sign in to the AWS Support Center.

• Important: You must sign in by using the root account that the domain is currently registered to. This requirement prevents unauthorized users from hijacking your account.

2. Specify the following values:

• Regarding: Accept the default value of Account and Billing Support.
• Service: Accept the default value of Billing.
• Category: Accept the default value of Domain name registration issue.
• Severity: Choose the applicable severity.
• Subject: Enter a brief summary of the issue.
• Description: Describe the issue that you're having in more detail, and attach any relevant documents or screenshots.
• Contact method: Choose a contact method, Web or Phone. If you choose Web, we'll contact you using the email address that's associated with your AWS account. If you choose Phone, enter the applicable values.

3. Choose Submit.

To contact AWS Support when you can't sign in to your AWS account, perform the following procedure:

1. Go to the I'm an AWS customer and I'm looking for billing or account support page.

2. Fill out the form.

3. Choose Submit.

Hope you will find this information useful. Please let me know if you have any further questions or concerns. I will be more than glad to assist you.

I hope you are always healthy and have a nice day.