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How do I notify AWS of a Blueprint Fault to LAMP 8.3.24?

0

I use AWS Lightsail. I noticed an upgrade to the LAMP blueprint from 8.3.23 to 8.3.24. I created a new Instance using the Blueprint. When I load the SSH Terminal, it tells me the package is from Bitnami 8.3.23.

How do I notify AWS so they can correct the fault?

Topics
Compute
Tags
Linux ProvisioningAmazon Lightsail
Language
English

asked a year ago257 views

2 Answers
6

This is the way by AWS support:

If you have a support plan (even the basic one), you can:

  1. Go to the AWS Support Center.
  2. Click “Create case”.
  3. Choose “Technical support”.
  4. Describe the issue clearly: o Mention the blueprint name and version (LAMP 8.3.24). o Include the instance ID and region. o Explain that the SSH terminal shows Bitnami 8.3.23 instead of 8.3.24.
EXPERT

answered a year ago

EXPERT

reviewed a year ago

  • AWS-SUM EXPERT
    a year ago

    With the basic plan, technical support case option won't be available.

0

Thanks for your reply. I was hoping to be able to notify them without paying for a Support Contract. This is a fault I presume they would like to remedy. I'm not looking for technical support for my system.

answered a year ago

  • AWS-SUM EXPERT
    a year ago

    Hi, Thank you for this report. The relevant team has been notified and are taking a look.

  • AWS-SUM EXPERT
    a year ago

    The discrepancy has now been fixed. Thanks again for your post.

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