AWS PearsonVUE CCP Exam Cancelled without reason - Looking for Refund or Reschedule

Question

Hello

My exam scheduled on PearsonVUE  was cancelled abruptly in just less than 5 min withoot warning. Later I come to know reason for cancellation was that I was away from exam. I was never away from Camera. Also exam started almost after 60 min of scheduled time. I am looking for rescheduling the exam or refund , but no one is helping from PearsonVUEand have very bad customer  experience and significant wait time to speak with any agent.

Please help to resolve my issue. Also i got no response for ticket I opened for same issue with AWS

my Candidate ID is 464817036

NelliT-AWS · Answer

Please submit a ticket to the [AWS Training & Certification customer support team](https://aws.amazon.com/contact-us/aws-training/), and they will provide assistance. If you already submitted a case, please allow at least 48 hrs to get a response.

NelliT-AWS · Answer

Hello Bheemaraj,

I show that the team replied to you on January 2, 2024, at 11:57. Please look out for that email. 
Thank you!

AWS PearsonVUE CCP Exam Cancelled without reason - Looking for Refund or Reschedule

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