Not able to visit the root domain

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I have a domain registered with GoDaddy. I have linked my webpage with AWS Amplify. I am able to hit www subdomain but getting timeout with root domain. Could someone please help me with this?

Puneet
asked 6 months ago179 views
1 Answer
0

Because the www record resolves to your website, this would mean that in GoDaddy you have a record named www.mydomain.com which is either an A-record or a CNAME, and whose value is the address of your website.

In order to resolve the naked domain mydomain.com you would need an A-record whose name is mydomain.com and whose value is the IP address of your website (note that it must be an A-record and not a CNAME, and must be an IP address and not a DNS name).

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Steve_M
answered 6 months ago
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reviewed 6 months ago
  • How can I get an IP address?

  • You would need to have known this from when you setup the www record in GoDaddy.

    What value is returned when you run nslookup www.mydomain.com ?

  • Server: RTK_GW Address: 192.168.1.1

    Non-authoritative answer: Name: d2nvcwcvpqq972.cloudfront.net Addresses: 2600:9000:2242:3200:19:753f:c380:93a1 2600:9000:2242:bc00:19:753f:c380:93a1 2600:9000:2242:7e00:19:753f:c380:93a1 2600:9000:2242:6c00:19:753f:c380:93a1 2600:9000:2242:fa00:19:753f:c380:93a1 2600:9000:2242:5c00:19:753f:c380:93a1 2600:9000:2242:9200:19:753f:c380:93a1 2600:9000:2242:de00:19:753f:c380:93a1 108.158.251.43 108.158.251.24 108.158.251.124 108.158.251.37

  • The four IPv4 addresses at the foot of the output should be added as A-record in GoDaddy https://au.godaddy.com/help/add-an-a-record-19238

    Specific advice on multiple A-records in GoDaddy https://community.godaddy.com/s/question/0D58W0000A2QiXNSQ0/can-we-have-more-than-one-ip-address-for-a-single-domain-name-

    if you wish your application to be available over IPv6 you may also want to add the IPv6 addresses as AAAA records.

  • Site at naked domain still not opening.

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