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No response from support reagarding account verification issue on verified account — cannot do simple CF activation for my project

-3

My AWS account displays as "verified" in billing console, but I'm unable to access EC2 or S3 services. When attempting to use these services, I get redirected or receive access denied errors.

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I opened a support case 6 days ago and no answer. ID — ***************

Any help?

*Edit: Removed Case ID - Reece W.

Topics
Cloud Financial ManagementManagement & Governance
Tags
AWS Account ManagementAWS Billing
Language
English
asked 20 days ago61 views
2 Answers
1

Hi there,

Sorry to hear about your account issue and apologies for the delay.

Our cases are handled in the order received and response times vary, depending on our volumes. We're unable to discuss any account-specific info on this platform but I've left an internal note on your case, expressing your urgency. A support agent will respond as soon as possible.

- Reece W.

AWS
MODERATOR
answered 20 days ago
EXPERT
reviewed 20 days ago
0

Thank you very much Reece :) hope it will be solved soon

answered 19 days ago

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