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I understand you're experiencing issues with your AWS account verification after providing your bank card details and seeing a small verification charge. Here's how you can address this situation:
First, it's important to note that even after the verification charge appears on your bank statement, your AWS account might still need additional verification steps to be fully activated.
To verify your AWS account status and complete the verification process:
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Sign in to the AWS Management Console using your account credentials.
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Navigate to the AWS Support Center by clicking on your account name or through the Services menu.
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Check if there are any pending verification steps you need to complete, such as phone verification or additional identity confirmation.
If your account is still showing as unverified, you can try these troubleshooting steps:
- Ensure your credit card is properly verified in the Payment preferences section of the AWS Billing console
- Update your billing contact information if necessary
- Clear your browser's cache and cookies, or try using a different browser
- Contact your bank to confirm that your contact information is up-to-date
If you're still experiencing difficulties, you can create a support case:
- Go to the AWS Support console and choose "Create case"
- Select "Account and billing support"
- For Type, choose "Account", and for Category, select "Account Activation"
- Explain your verification issue in detail
- Select "Chat" as your contact method
You can create a support case even if your account isn't fully activated yet. AWS Support should be able to help resolve your verification issues.
Sources
AWS community member | AWS re:Post
Account Verification | AWS re:Post
Can't Do the phone verifications for my new Account AWS | AWS re:Post
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