All Content tagged with AWS Security Incident Response
Prepare for, respond to, and recover from security events
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AWS OFFICIALUpdated 2 days ago0 votes41 views
Discovered an exposed AWS access key? This third installment in our series is a step-by-step recovery playbook for containing the damage—from locking down the compromised key and rooting out unauthori...

AWS OFFICIALUpdated 2 days ago0 votes34 views
Discovered an exposed AWS access key? Before you rotate anything, size the risk. This eight-step guide walks you through mapping the key's permissions and exposure window, classifying the severity, ch...

AWS OFFICIALUpdated 2 days ago0 votes34 views
This is the first of three articles on managing exposed AWS access keys, starting with prevention, then evaluating the risk when a key is exposed, and recovering after a compromise. See the end of thi...
Our AWS account was compromised through an access key. Unfortunately, we missed the initial AWS notifications, and the account has now been suspended.
AWS's instructions require us to access the acco...
1
answers
-1
votes
100
views
asked 12 days ago
We are experiencing a recurring security/sending issue with Amazon SES in the US East (Ohio) / us-east-2 region and would appreciate technical guidance on identifying the root cause and preventing it ...
1
answers
-1
votes
82
views
asked 12 days ago
Our AWS account was suspended on 24 Sep 2026 after an irregular activity notification. Support case ID: *************** (Account category, Basic Support).
The account owner (root user) reset the root...
1
answers
0
votes
59
views
asked 18 days ago
My AWS account is suspended following a security notice. My reinstatement case has had no response since 24 September, and the phone callback repeatedly fails with a technical error. The deadline in t...
2
answers
-1
votes
72
views
asked 18 days ago
An established AWS account received an action-required notice concerning possible third-party access on September 19, 2026. AWS applied account-level restrictions that have left public production serv...
1
answers
-1
votes
119
views
asked 25 days ago
My AWS account has been suspended and I have an open support case
(Case ID: ***************) with Urgent severity, but have not received
any response yet.
Production workloads are currently down. I...
2
answers
0
votes
93
views
asked a month ago
My account had a security restriction applied on 2026-09-09 at ~16:16 UTC
following an automated review that flagged possible third-party access. I
have completed all the remediation steps AWS asked f...
2
answers
0
votes
94
views
asked a month ago
Hi AWS team,
We urgently need assistance with AWS Support Case #*********.
Our production service has been unavailable for more than 24 hours due to security-related restrictions placed on some AWS ...
1
answers
-1
votes
140
views
asked a month ago
Vamsi KrishnaEXPERT
published 2 months ago0 votes273 views
This article guides AWS Enterprise Support customers in education and government on how to strengthen their security posture using four AWS capabilities — Security Agent (prevent), Security Hub Unifie...