All Content tagged with Support Case

In the AWS Management Console, you can create three types of customer cases in AWS Support: Account and billing support, service limit increases, and technical support.

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Hello AWS Community, I’m posting to highlight a major issue we’ve been facing with AWS support and our instance (ID: *******************), which has been down and unreachable for several days now, ca...
4
answers
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38
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asked 10 hours ago
I'm a student working on a thesis project and noticed unexpectedly high costs ($852.32 total, $121.76 monthly average) mainly from QuickSight usage. I've already filed a support case [Not sure can I d...
1
answers
0
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45
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asked 5 days ago
In 2 days, event AWS Cloud Day Prague will start, but I didn't received the ticket with QR code. I registered to the event 2 weeks ago and I received Registration Confirmation email. Who can I contact...
Accepted AnswerSupport Case
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answers
0
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41
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asked 17 days ago
Hello sir/madam I want to create cloudfront but as when I try to make CLOUDFRONT its showing some error like "your account is not verified ".please Help me to Verify my Account so I could use Cloudfr...
2
answers
-1
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93
views
asked a month ago
Hello AWS Community, I recently upgraded my AWS Support plan from Basic to Business Support. It's been 3-4 days, but I still don't see the upgrade reflected in my account, and I haven't been able to ...
1
answers
0
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86
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asked 2 months ago
Looking for someone who has been successfully running their frontend and backend on the same domain in AWS but the request segregation is happening in cloudfront through behaviors. For example all th...
3
answers
0
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98
views
asked 2 months ago
Dear support team I have been working on implementing infra setup, and learn as developer. But recently, it has lead to mishap wherein iam not able to delete cloud wan resource, global network. Hav...
1
answers
0
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76
views
asked 2 months ago
My account was judged to be at risk of intrusion, when I received such a reminder email, I needed to upload it to my account to answer one to four questions, when I checked one by one and then changed...
1
answers
0
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80
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asked 2 months ago
Hi Team, My Ec2 has 1/3 checks passed which is new and I want to know what it is for?
2
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0
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848
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asked 2 months ago
Hi there, We lost administrative access to a KMS CMK. This is the result of a role being recreated I guess. The root user is not able to update the key policy either. In this situation, I know the on...
4
answers
0
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100
views
asked 3 months ago
Hello, We have switched our Aurora standard MySQL to I/O optimized instance. After converting the instance, We have noticed that we are still getting I/O request charge which is USD 0.220 per 1 mil...
1
answers
0
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253
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asked 3 months ago
Hi I've logged several requests with AWS Training & Certification customer support team to update the spelling of my name, the end of July support team said they would get an answer within 24 hours o...
1
answers
0
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217
views
asked 3 months ago