All Content tagged with Support Case

In the AWS Management Console, you can create three types of customer cases in AWS Support: Account and billing support, service limit increases, and technical support.

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In AWS, when there is a vulnerability in AWS resources, a support ticket is opened and an email alert is sent to the root user’s email address. Is it possible to configure AWS to send this email alert...
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asked 9 days ago
We urgently need assistance accessing our AWS account as a paying customer. We're experiencing issues with Multi-Factor Authentication (MFA) for our root user account. **Account Details:** Organizat...
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91
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asked a month ago
Hello 1. My name appears correct on my AWS Certification Portal but not on Pearson Vue Account. 2. I have contacted AWS via https://support.aws.amazon.com/#/contacts/aws-training but they asked me to...
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63
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asked 2 months ago
AWS OFFICIAL
AWS OFFICIALUpdated 2 months ago0 votes358 views
This article suggests some best practices that you can follow when you create and manage AWS Support cases.
I noticed that the default Amazon Bedrock quota for models is set to zero. Initially, I was able to test the models in the console after they were first approved late October. However, I later hit the...
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159
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asked 3 months ago
Hello AWS Community, I’m posting to highlight a major issue we’ve been facing with AWS support and our instance (ID: *******************), which has been down and unreachable for several days now, ca...
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151
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asked 3 months ago
I'm a student working on a thesis project and noticed unexpectedly high costs ($852.32 total, $121.76 monthly average) mainly from QuickSight usage. I've already filed a support case [Not sure can I d...
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89
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asked 3 months ago
In 2 days, event AWS Cloud Day Prague will start, but I didn't received the ticket with QR code. I registered to the event 2 weeks ago and I received Registration Confirmation email. Who can I contact...
Accepted AnswerSupport Case
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81
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asked 4 months ago
Hello sir/madam I want to create cloudfront but as when I try to make CLOUDFRONT its showing some error like "your account is not verified ".please Help me to Verify my Account so I could use Cloudfr...
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134
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asked 4 months ago
Hello AWS Community, I recently upgraded my AWS Support plan from Basic to Business Support. It's been 3-4 days, but I still don't see the upgrade reflected in my account, and I haven't been able to ...
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153
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asked 5 months ago
Looking for someone who has been successfully running their frontend and backend on the same domain in AWS but the request segregation is happening in cloudfront through behaviors. For example all th...
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145
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asked 5 months ago
Dear support team I have been working on implementing infra setup, and learn as developer. But recently, it has lead to mishap wherein iam not able to delete cloud wan resource, global network. Hav...
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114
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asked 5 months ago