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All Content tagged with Support Case
In the AWS Management Console, you can create three types of customer cases in AWS Support: Account and billing support, service limit increases, and technical support.
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Hello, I’ve been trying to cancel my AWS Skill Builder subscription, but I’m facing some issues.
When I go to Purchases and Subscriptions, the tab displays errors. In Subscription Management, clickin...
I have been trying to access my other AWS account for months now. I no longer have access to the email address I used for the MFA. I am being billed on both accounts. I have created multiple support t...
I currently have the AWS Developer Plan and need to upgrade to the Business Plan. After upgrading, I plan to downgrade again after 3 hours. My question is: will the billing be calculated for the entir...
Following on from this announcement - https://repost.aws/articles/AR0_3zy9RaQ_KcF2ZuNCfHiA/aws-console-multi-session-support
There appears to be a few bugs with others also reporting these
How do we...
I need urgent assistance with a login issue affecting my AWS root user account. I have been unable to log in for the past week. I have attempted to reset my password using the "Forgot password?" optio...
Hi All,
I've encountered a frustrating issue with AWS billing and account verification, and I want to highlight the lack of proper communication between their teams.
* Initially, I had an unknown c...
Hi Team,
My AWS Account (205591323652) is still suspended even after clearing all dues. It been more than 24hrs and there is no reply from support team as well. My case ID (***************) is still U...
Hi everyone,
I'm hoping someone can shed some light on a billing issue I'm experiencing with a fine-tuning job. My bill shows a usage of 52,140,000 tokens (52140k). However, my training JSONL file i...
In AWS, when there is a vulnerability in AWS resources, a support ticket is opened and an email alert is sent to the root user’s email address. Is it possible to configure AWS to send this email alert...
We urgently need assistance accessing our AWS account as a paying customer. We're experiencing issues with Multi-Factor Authentication (MFA) for our root user account.
**Account Details:**
Organizat...
Hello
1. My name appears correct on my AWS Certification Portal but not on Pearson Vue Account.
2. I have contacted AWS via https://support.aws.amazon.com/#/contacts/aws-training but they asked me to...
AWS OFFICIALUpdated 4 months ago0 votes516 views
This article suggests some best practices that you can follow when you create and manage AWS Support cases.