All Content tagged with Support Case
In the AWS Management Console, you can create three types of customer cases in AWS Support: Account and billing support, service limit increases, and technical support.
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I’m just doing a simple Quick test while I’m attending the Amazon Summit, and I didn't use it in following days actually. But, I received an email for Quick account payment.
I have destoried the Quic...
Hi everyone,
I’m looking for advice regarding an AWS account suspension that I’m currently dealing with.
On August 4, I received an email from AWS stating that I had an outstanding balance and neede...
My current case:
***************
has been unassigned for the last 12 days. I was wondering if anyone knows how to resolve this issue.
* Edit: Removed Case ID - Craig M.
Hi AWS Community and Support Team,
I submitted an Account Support case 24 hours ago regarding a Lambda memory quota restriction on a new testing account (Case ID: [[***************]]). Currently, the...
I submitted a refund request for an accidental EC2 charge on August 4, 2026 (Case ****************). The automated AI assistant offered a $1.00 credit instead of the full $8.66, which I did not accept...
Rakesh ReddyEXPERT
published 4 days ago2 votes92 views
This article shows how to troubleshoot RDS Postgresql/Aurora Postgresql Blue Green deployment incompatible errors during major version upgrade with realtime scenario
Hi AWS Team,
I am logged in as the root user on an AWS account (India/AISPL) and receiving the error "Your account is not authorized to perform this action" when trying to submit the Anthropic first-...
Is there any SLA or expected wait for basic support in billing questions? I opened a case due to an unexpectedly high cost related to Quicksight and after 8 days the case remains unassigned.
I am an innocent student in India with zero income facing extreme financial distress. My training institute gave me severe technical misinformation, took control of my console, and upgraded my account...
Case ID: ***************
Created: 2026-07-28T13:55:42.761Z
The exam is scheduled next week. Could someone from AWS look into this and resolve.
*Edit: Removed case ID — Aimee K.
I signed up for AWS about a week ago. My account has been stuck in "incomplete" activation status since then, and I still can't access any services.
Issue 1 — Phone verification: Every attempt fails ...
Hi AWS Community & Team,
I am having an issue where my account customer verification officially succeeded 10 days ago in us-east-1, but regional services like AWS CloudShell are still locked.
When o...