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All Content tagged with Amazon Connect Outbound Campaigns
Create high volume ML-powered outbound campaigns in just a few clicks.
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I am creating an outbound Campaign via aws connect for email, i have setup SES with it , I have added an email domain and attached it with my connect instance,I have done all the steps mentioned here ...
Hello,
We are using Amazon Connect Outbound Campaigns for our auto-dialing efforts, using the predictive dialer feature. Our current configuration is:
Agent bandwidth allocation: 100%
Dialing capaci...
Our call center has calls scheduled through automated outbound campaign.
While most of the calls are working fine, few calls have the disconnect reason as "CONTACT_FLOW_DISCONNECT".
Can someone provi...
Hello,
I know the Amazon Connect Outbound Campaigns for voice's channel are not enabled in my country (Dominican Republic).
Are there any workarounds to achieve something similar using Amazon Conne...
I am using the startOutboundVoiceContact API in AWS Connect, to make outbound calls to customers to notify them about some information regarding their service. The "message" that the customer hears, ...