By using AWS re:Post, you agree to the Terms of Use
/Amazon Simple Email Service/

Questions tagged with Amazon Simple Email Service

Sort by most recent
  • 1
  • 90 / page

Browse through the questions and answers listed below or filter and sort to narrow down your results.

5 Question about dedicated IP Address vs Shared IP address in Amazon SES

HI, I have 5 question about Dedicated IP with Amazon SES: 1. Why exactly they recommend 2 dedicated IP? What happens if I start only with 1 IP? Can you give me some examples of the differences? 2. I understand that by default the warm-up is automatically, right? So, if I send to my list of 40,000 emails, 3 newsletters per week (120,000 emails per week), on each send of 40,000 the system automatically will send 1,000 emails from my new dedicate IP, and 39,000 from the shared IPs? That right? And it will increase the proportion on each send gradually.... but my main point here is... I don't have to do anything right?, I can continue with my normal sending, whole list, 3 times per week, and the system in the background will do the work to warm up gradually automatically? So, after this, we can continue with normal sending tactics. 3. For my sending: 3 times per week, 40k email, and maybe upgrading to 5 times per week gradually, is the best to have Dedicate IP vs not having? 4. My only problem that made me change shared IP to Dedicated Ip, it's that in Microsoft (Hotmail and Outlook), 100% of the email go to SPAM, and I don't know why... because same email sending from Active Campaing work perfect... This change to dedicate IP, will solve this? Or there is another way to solve this huge problem without change to dedicated IP? 5. If for any reaseon, the dedicated IP doesn't result well to my business, I can back to shared IP like now, and that change from Dedicated IP to Shared IP again, doesn't affect the deliverabily on any bad way? Looking forward your replies, Thanks in advance, Best regards, Sebastian
0
answers
0
votes
1
views
sebak2003
asked 6 days ago
1
answers
0
votes
2
views
duplex
asked 14 days ago

Issue with authentication from Java Spring to AWS SES service

I have a Spring Boot app where at some occasions I am sending automated emails. My App is hosted on AWS ECS(Fargate) and is using AWS SES for sending emails. I added a role to my Fargate task with all needed permissions for AWS SES. Most of the times, app is able to authenticate and send emails correctly however at some occasions authentication fails and because of that email/s are not send. The error I am receiving is: > *Unable to load AWS credentials from any provider in the chain: EnvironmentVariableCredentialsProvider: Unable to load AWS credentials from environment variables (AWS_ACCESS_KEY_ID (or AWS_ACCESS_KEY) and AWS_SECRET_KEY (or AWS_SECRET_ACCESS_KEY)), SystemPropertiesCredentialsProvider: Unable to load AWS credentials from Java system properties (aws.accessKeyId and aws.secretKey), WebIdentityTokenCredentialsProvider: To use assume role profiles the aws-java-sdk-sts module must be on the class path., com.amazonaws.auth.profile.ProfileCredentialsProvider@6fa01606: profile file cannot be null, com.amazonaws.auth.EC2ContainerCredentialsProviderWrapper@4ca2c1d: Failed to connect to service endpoint* Now, if this would happen each time I would conclude that I configured something incorrectly. However, since authentication fails only sometimes I am not sure what the problem is. I am using the following aws-sdk version: **1.12.197** When I am building a client, I am doing it on the following way: `AmazonSimpleEmailService client = AmazonSimpleEmailServiceClientBuilder.standard() .withRegion(Regions.US_EAST_1).build();` Thank you for help.
0
answers
0
votes
1
views
AWS-User-0327947
asked 25 days ago

I get a empty email from "MAILER-DAEMON" somtimes.

Not all e-mails are like that. Some emails reply to empty mail with "Re:Subject", but I don't know the cause. I checked the SES log to determine the cause and found that the response code was 250. The contents of the log are as follows. ``` { "notificationType": "Delivery", "mail": { "timestamp": "2022-04-01T01:54:58.846Z", "source": "sender@tenping.kr", "sourceArn": "arn:aws:ses:us-west-2:590989140517:identity/sender@tenping.kr", "sourceIp": "52.78.120.18", "sendingAccountId": "590989140517", "messageId": "0101017fe2d5389e-cd35215e-1af0-4364-97e1-6cb931ee3f8d-000000", "destination": [ "help@ad-max.co.kr" ], "headersTruncated": false, "headers": [ { "name": "Received", "value": "from WIN-IDAEGR3MKEU (ec2-52-78-120-18.ap-northeast-2.compute.amazonaws.com [52.78.120.18]) by email-smtp.amazonaws.com with SMTP (SimpleEmailService-d-NT1MBGB0G) id FrnU2dYrD6WaPMeqoEex for help@ad-max.co.kr; Fri, 01 Apr 2022 01:54:58 +0000 (UTC)" }, { "name": "MIME-Version", "value": "1.0" }, { "name": "From", "value": "텐핑 <sender@tenping.kr>" }, { "name": "To", "value": "help@ad-max.co.kr" }, { "name": "Date", "value": "1 Apr 2022 10:54:58 +0900" }, { "name": "Subject", "value": "[텐핑] 소문 재시작 - K-유니콘기업 상장 전 미리 투자하는 \ufffd\ufffd\ufffd상장주식이 대세!" }, { "name": "Content-Type", "value": "text/html; charset=utf-8" }, { "name": "Content-Transfer-Encoding", "value": "base64" } ], "commonHeaders": { "from": [ "\"텐핑\" <sender@tenping.kr>" ], "date": "1 Apr 2022 10:54:58 +0900", "to": [ "help@ad-max.co.kr" ], "subject": "[텐핑] 소문 재시작 - K-유니콘기업 상장 전 미리 투자하는 \ufffd\ufffd\ufffd상장주식이 대세!" } }, "delivery": { "timestamp": "2022-04-01T01:54:59.768Z", "processingTimeMillis": 922, "recipients": [ "help@ad-max.co.kr" ], "smtpResponse": "250 2.0.0 OK 1648778099 r17-20020a170902be1100b00153fd4c3dcdsi813320pls.64 - gsmtp", "remoteMtaIp": "74.125.195.26", "reportingMTA": "a58-131.smtp-out.us-west-2.amazonses.com" } } ```
0
answers
0
votes
2
views
AWS-User-9283050
asked a month ago

How to receive bounce replies to e-mail address when sending via Amazon SES? [Xenforo Forum Bounce Handling]

Hello, We've hit the 10% bounce limit on our Amazon SES account. We dug deeper into the domain that was responsible for the majority of the bounces (mydomain.com), which took quite a bit of time. Bounced handling in the code on that Xenforo Forum site has been and currently is **correctly ** configured and enabled where it disables sending e-mails to incoming bounced replies as per the following: Bounced Email Address: bounced@mydomain.com If an email cannot be delivered, the bounce notification will be returned to this email address. If left blank, bounced messages will be returned to the default email address. A value is required here if automated bounce handling is to be enabled. Note that this option may not work unless the return path parameter is enabled or mail is sent via SMTP using the Email Transport option. Enable variable bounced email address values: ENABLED If enabled, sent emails will include the recipient email address in the bounce address field. This enables more accurate and more secure automated bounce email handling. If using automated bounce processing, enabling this option is strongly recommended. This option requires that the specified bounce account is a catch-all account or supports a "+" as a wildcard separator (such as in Gmail). For example, if this option is enabled with a bounce address of bounce@example.com , the email might be returned to bounce+123abc+user=domain.com@example.com . Automated Bounced Email Handler Enable automated bounced email handler: ENABLED Connection Type: POP3 Host: mail.mydomain.com:110 User Name and Password: bounced@mydomain.com Encryption: None This option allows the "Bounced Email Address" account to be automatically read and processed for bounced email reports. This will detect if emails sent to a user bounce, forcing the user to update their email address and preventing the system from emailing them until this happens. This can help reduce the chance of email sent from your board from being considered spam. This option will read and remove emails from the specified account when processing. It MUST be directed to an account whose sole purpose is collecting bounce emails from this XenForo installation. A value must be entered for the "Bounced Email Address" option. Soft Bounce Trigger Threshold Minimum number of bounces: 1 Minimum number of days with bounces: 1 Minimum number of days between oldest and newest bounce: 0 If automated bounce processing is enabled, this criteria will be used to determine when multiple soft bounce failures will be considered permanent and emails will no longer be sent to the user. All threshold values are limited to bounces generated in the last 30 days. However, when we checked the Bounced logs for the mydomain.com domain in the Xenforo Admin Panel, we don't see any bounces. This is telling us that the outgoing e-mails sent with Amazon SES with a bounced reply-to e-mail of "bounced@mydomain.com " is not actually sending the bounced replies to that e-mail address. We double-checked by checking the bounced@mydomain.com inbox and it was empty (including the spam folder). We triple-checked by sending a test e-mail to invalid address and no bounce reply was received on "bounced@mydomain.com ". In order for the bounce-handling to work on the mydomain.com domain, e-mails sent through Amazon SES need to bounce back to "bounced@mydomain.com " so that the Xenforo Forum software can find it in the inbox for the bounced address and disable further sending of e-mail to that user's e-mail address. Since on the domain and site's end everything is setup correctly, can you please advise why bounced replies would not be received on "bounced@mydomain.com" when e-mails are sent through Amazon SES and what we need to do on Amazon SES so that they are received on that address when e-mails are sent via Amazon SES? Thank you!
0
answers
0
votes
2
views
HelpMePlease
asked 2 months ago

Error log when i try to authenticate my SMTP

I get the below error when i try to authenticate, my word press SMTP using my SES credentials. This is the error log below, how do i fix this? Versions: WordPress: 5.9.2 WordPress MS: No PHP: 7.4.27 WP Mail SMTP: 3.3.0 Params: Mailer: smtp Constants: No ErrorInfo: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-1: SMTP code: 554 Host: email-smtp.us-east-1.amazonaws.com Port: 587 SMTPSecure: tls SMTPAutoTLS: bool(true) SMTPAuth: bool(true) Server: OpenSSL: OpenSSL 1.1.1d 10 Sep 2019 Debug: Email Source: WP Mail SMTP Mailer: Other SMTP SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-1: SMTP code: 554 SMTP Debug: 2022-03-17 22:48:33 Connection: opening to email-smtp.us-east-1.amazonaws.com:587, timeout=300, options=array() 2022-03-17 22:48:33 Connection: opened 2022-03-17 22:48:33 SERVER -> CLIENT: 220 email-smtp.amazonaws.com ESMTP SimpleEmailService-d-BCF0QJ2IG JBrz7mJEs78kGQwGHZFv 2022-03-17 22:48:33 CLIENT -> SERVER: EHLO 2022-03-17 22:48:33 SERVER -> CLIENT: 250-email-smtp.amazonaws.com250-8BITMIME250-STARTTLS250-AUTH PLAIN LOGIN250 Ok 2022-03-17 22:48:33 CLIENT -> SERVER: STARTTLS 2022-03-17 22:48:33 SERVER -> CLIENT: 220 Ready to start TLS
1
answers
0
votes
6
views
AWS-User-2707455
asked 2 months ago

Request to increase Sending Limits Rejected

Hello, **Amazon has rejected my request to increase daily sending quota limits.** The Amazon SES Quota on my home page shows I'm in Sandbox mode and have a daily quota of 200 mails. It also states: "Please request Amazon to raise your SES Sending Limits to be able to send to and from any email address as well as raise your daily sending quota from 200 to any number you need." **I put in a detailed request via the support centre ticketing system for a daily quota of 50 000, and provided the additional background info on request:** "I will send emails to my list received from advertisements once per day (excluding test emails), I will maintain my recipient list through granting them the option to voluntarily unsubscribe from my newsletter every day and by eventually remove a series of inactive subscribers from my email list every 30 days to prevent unnecessary spam and bounces. My email newsletters are a series of 6 repeated fond communications with the subscriber per week, with one inactive day. And all of these communications entail an introductory, soft and hard pitch promotion of my affiliate offer. A screenshot example of a snippet of my email swipes is attached in a PDF file below." **They Replied as follows** "Hello, Thank you for submitting your request to increase your sending limits. We are unable to grant your request at this time because we do not have enough information about your use case. If you can provide additional information about how you plan to use Amazon SES , we may be able to grant your request. In your response, include as much detail as you can about your email-sending use case and how you intend to use Amazon SES. For example, tell us more about how often you send email, how you maintain your recipient lists, your website or app(please include any necessary links), and how you manage bounces, complaints, and unsubscribe requests. It is also helpful to provide examples of the email you plan to send so we can ensure that you are sending high-quality content. You can provide this information by replying to this message. Our team provides an initial response to your request within 24 hours. If we're able to do so, we'll grant your request within this 24-hour period. However, if we need to obtain additional information from you, it might take longer to resolve your request." **I'd be grateful for some guidance on how to proceed. I felt I'd given enough context, and I can't conceive that the volume of mail I'm now pushing via a legacy server that is going to be taken offline would have an influence on Amazon services.**
1
answers
0
votes
12
views
Kent7
asked 2 months ago
  • 1
  • 90 / page