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All Content tagged with Amazon Q in Connect
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I have an Amazon Connect instance with Amazon Q in Connect fully provisioned for a POC. I've mocked up a CRM "page" using Streams and have the CCP widget working and taking calls. I'm trying to get Co...
AWS-User-2366522EXPERT
published 24 days ago0 votes184 views
Amazon Connect AI Agents reach business systems through Bedrock AgentCore Gateway as MCP tools. When any link in that chain is misconfigured, nothing errors: the gateway namespace simply never appears...
Hi all,
I'm building a self-service AI Agent in Amazon Connect (Q in Connect), using Lex with a Q in Connect intent, SelfServiceOrchestration prompt type (MESSAGES format), with the built-in Retrieve...
I have a Connect AI agent (chat channel) configured with a Retrieve tool backed by a Bedrock Knowledge Base. When the agent attempts to retrieve information, the tool call fails with a generic configu...
I created a new Bedrock KB, synced it and tested it. Everything is working fine.
I then created a new domain in Amazon Connect instance, added a new integration point using Bedrock KB and once create...
Scenario: Determine the Intent or Intents during the live conversation, in real time, pass that intent as it is recognized to an API. Along with the intent, I need to pass the value or the text that t...
We have a self-service answer bot created using LEX and Q in Connect. While barge-in works, the behavior is not as expected.
The AI Agent should respond to what the caller interrupted with, but inste...
my connect deploy in eu-west-2 which it is a supported region, but i cannot find the AI agent under Amazon Q in Connect console. any setting wrong?
Can i create a Q in connect integration to a Sharepoint site contains multiple language data file, and support agent ask question in mulit lingual and Q agent can feedback multi lingual answer ?
rajawsSUPPORT ENGINEER
published a year ago1 votes376 views
This article demonstrates how to use Python and AWS Lambda to automate the deletion of Amazon Q data integrations in Amazon Connect. Using Python's boto3 library to call Amazon Connect APIs, this solu...
rajawsSUPPORT ENGINEER
published a year ago2 votes457 views
When attempting to delete Amazon Q data integrations in Connect, users may encounter the error "Failed to delete DataIntegration with name: <>. An DataIntegration with DataIntegrationAssociations cann...