Questions tagged with Amazon Mechanical Turk
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I am currently facing an issue while trying to use the Mechanical Turk API on AWS. Specifically, I have configured an IAM user with the `AmazonMechanicalTurkFullAccess` permission policy. However, when attempting to create a new HIT, I receive the following error message:
`RequestError: This Requester has insufficient funds in their account to complete this transaction. Please visit ttps://requester.mturk.com/prepayments/new to purchase Prepaid HITs. (1680098291005)`
Upon visiting the page to purchase Prepaid HITs, I encountered the following message:
*Your account is configured to pay for HITs using AWS Billing. You are not permitted to purchase Prepaid HITs at this time.*

Furthermore, under the billing details on the same page, I received the following message:
*Your account is configured to pay using AWS billing.*

I have also attempted to use the root user access token, but unfortunately, it still returns the same error.
I would greatly appreciate any guidance or assistance in resolving this issue. Thank you in advance for your kind attention and support.
Best regards,
Aviv Atedgi.
When creating a job in Amazon Ground Truth, it asks you to set the price per job, with the Mechanical turk option. What are the factors to consider when making this decision? For example, does a higher price mean you will get a faster response, and if so, how much faster (and what's the fastest job completion you can expect)?
A group member of mine cannot access their AMT account - after they successfully log in, they get a 403 error everywhere on https://requester.mturk.com/ .
Things we have tried include:
- clearing the cache, deleting cookies
- different browsers, logging in from different machines
- waiting (the problem has persisted for over a week)
The AMT account was using prepaid balance to pay for HITs.
They can still access https://requestersandbox.mturk.com/
I want to survey college students in French-speaking countries (with a survey in French obviously). Can I get such a a sample with Mechanical Turk? I am not interested in researching US/international college students speaking French.
Thank you!
Jean-Louis
It looks like a lot of people are having this issue but I am not sure what to do and have an urgent deadline. Whenever I try to publish my survey link, MTurk says I have "exceeded my monthly credit limit." I'm not sure what this credit limit is, how I can find it, or how I can change it, and I'm not able to publish the survey. This happens even if I decrease the number of respondents to 1 and the expected cost is $4.31...it still says "exceeded monthly credit limit." I have funding to conduct the survey and a valid credit card is linked to my AWS account. MTurk says "See our FAQs to learn more" but there is no information in your FAQs about monthly credit limits. I already filled out the "Contact Us" form but don't know where to go from here.
I'm trying to create a new project on MTurk with survey link, but it gives an error: "Unable to update your project.". All other project types work.
I am trying to post my survey onto MTurk and need it published ASAP (like by the end of this week max!!!!) - I can't even publish it even though my AWS billing is set up properly because of an error that I exceeded the monthly credit limit no matter the amount of respondents I request!! I need help with this ASAP for my research :(
Hello,
I am trying to publish a new batch of respondents on my MTurk requester account. I keep getting the error message of: You have exceeded your monthly credit limit, please see our FAQs to learn more.
My AWS quota appears to say 2,500 and the amount I am requesting is below this. I even tried changing it to just 10 workers and I get the same error message. Is there any advise on how to fix this? This is the first HIT I am requesting workers for so I have not reached any quota thus far.
Thanks!
I have a large collection of papers 15K, stored on RDS and also on local excel sheets. the data were collected from different databases (IEEE, ACM... etc). I want the Mechanical Turk to follow my inclusion and exclusion criteria and update the records (included or excluded).
I am facing to obstacles ATM;
1. connecting Mturk scrip to RDS database. (couldn't find support on that even mturk support did not have an asnswer)
2. how can I split the script so each mturk update the record once so I do not end up with duplicated results or have the mturk perform already performed task?
I cannot publish my batch because I am exceeding the monthly limit. The batch costs 1,008 and my limit shows as 2,500 so how is it exceeded? I even changed the batch to 2 and it still says it exceeds the limit which is 2,500. I have three open cases and no one can help. They keep saying they will give me an update when the limit is increased (it has been several days) -- and that my limit is 0 which conflicts with my account information:

I've already shared this information in my support cases and there's no response. I really need to publish my batch and start getting responses to meet a deadline and the support team does not care.
I'm hoping to run a survey through CloudResearch (a wrapper for mTurk). I've done this in the past, but now I'm running into problems with my AWS available funds.
CloudResearch lists my available AWS funds at $1,000 despite the fact that my AWS monthly credit limit is $20,000 (it has been at this level for roughly a year). The support team at CloudResearch suggests the holdup is on the AWS side, and that there might be another quota/hold that is binding.
Has anyone managed to solve this problem (increasing the available funds on CloudResearch)?
Does Amazon Mechanical Turks have any kind of metrics available to assess the quality of their response to a requester's requests? For example, if a grader was very fast in answering a question that normally takes a long time, it would be helpful to see the time it took. It would be great to understand this. Thanks