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DMARC policy violation using Amazon SES

Hello, I've setup everything as in getting started articles for Amazon SES, but I still getting errors like these - The messages violates the DMARC policy of ....com. I'm using ...@....com as FROM and mail-1.....com as MAIL FROM. Both have SPF records including - amazonses.com. My DMARC record is - v=DMARC1; p=quarantine; rua=mailto:...@....com. If you check one of the reports I provided below, it writes that second record failed, that IP doesn't belong to Amazon. Could you explain why is that and how to solve it? ``` <?xml version="1.0" encoding="UTF-8" ?> <feedback> <report_metadata> <org_name>google.com</org_name> <email>noreply-dmarc-support@google.com</email> <extra_contact_info>https://support.google.com/a/answer/2466580</extra_contact_info> <report_id>...</report_id> <date_range> <begin>...</begin> <end>...</end> </date_range> </report_metadata> <policy_published> <domain>....com</domain> <adkim>r</adkim> <aspf>r</aspf> <p>quarantine</p> <sp>quarantine</sp> <pct>100</pct> </policy_published> <record> <row> <source_ip>93.188.3.35</source_ip> <count>2</count> <policy_evaluated> <disposition>none</disposition> <dkim>pass</dkim> <spf>fail</spf> </policy_evaluated> </row> <identifiers> <header_from>....com</header_from> </identifiers> <auth_results> <dkim> <domain>....com</domain> <result>pass</result> <selector>...</selector> </dkim> <dkim> <domain>amazonses.com</domain> <result>pass</result> <selector>...</selector> </dkim> <spf> <domain>mail-1.....com</domain> <result>softfail</result> </spf> </auth_results> </record> <record> <row> <source_ip>23.251.240.4</source_ip> <count>1</count> <policy_evaluated> <disposition>none</disposition> <dkim>pass</dkim> <spf>pass</spf> </policy_evaluated> </row> <identifiers> <header_from>....com</header_from> </identifiers> <auth_results> <dkim> <domain>....com</domain> <result>pass</result> <selector>...</selector> </dkim> <dkim> <domain>amazonses.com</domain> <result>pass</result> <selector>...</selector> </dkim> <spf> <domain>mail-1.....com</domain> <result>pass</result> </spf> </auth_results> </record> </feedback> ```
1
answers
0
votes
28
views
asked 5 days ago

DMARC policy violation using Amazon SES

Hello, I've setup everything as in getting started articles for Amazon SES, but I still getting errors like these - The messages violates the DMARC policy of ....com. I'm using ...@....com as FROM and mail-1.....com as MAIL FROM. Both have SPF records including - amazonses.com. My DMARC record is - v=DMARC1; p=quarantine; rua=mailto:...@....com. If you check one of the reports I provided below, it writes that second record failed, that IP doesn't belong to Amazon. Could you explain why is that and how to solve it? ``` <?xml version="1.0" encoding="UTF-8" ?> <feedback> <report_metadata> <org_name>google.com</org_name> <email>noreply-dmarc-support@google.com</email> <extra_contact_info>https://support.google.com/a/answer/2466580</extra_contact_info> <report_id>...</report_id> <date_range> <begin>...</begin> <end>...</end> </date_range> </report_metadata> <policy_published> <domain>....com</domain> <adkim>r</adkim> <aspf>r</aspf> <p>quarantine</p> <sp>quarantine</sp> <pct>100</pct> </policy_published> <record> <row> <source_ip>93.188.3.35</source_ip> <count>2</count> <policy_evaluated> <disposition>none</disposition> <dkim>pass</dkim> <spf>fail</spf> </policy_evaluated> </row> <identifiers> <header_from>....com</header_from> </identifiers> <auth_results> <dkim> <domain>....com</domain> <result>pass</result> <selector>...</selector> </dkim> <dkim> <domain>amazonses.com</domain> <result>pass</result> <selector>...</selector> </dkim> <spf> <domain>mail-1.....com</domain> <result>softfail</result> </spf> </auth_results> </record> <record> <row> <source_ip>23.251.240.4</source_ip> <count>1</count> <policy_evaluated> <disposition>none</disposition> <dkim>pass</dkim> <spf>pass</spf> </policy_evaluated> </row> <identifiers> <header_from>....com</header_from> </identifiers> <auth_results> <dkim> <domain>....com</domain> <result>pass</result> <selector>...</selector> </dkim> <dkim> <domain>amazonses.com</domain> <result>pass</result> <selector>...</selector> </dkim> <spf> <domain>mail-1.....com</domain> <result>pass</result> </spf> </auth_results> </record> </feedback> ```
2
answers
0
votes
25
views
asked 7 days ago