All Content tagged with Amazon Lex
Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.
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I have developed an architecture using Amazon Connect, Amazon Lex V2, and AWS Lambda.
Architecture flow:
Amazon Connect → Amazon Lex V2 → AWS Lambda
In this implementation:
Amazon Connect handles t...
I have developed an architecture using Amazon Lex, AWS Lambda, and Amazon Connect. In this setup, AWS Lambda handles the entire business logic, while Lex does not use any custom intents or slots. Inst...
Dennis_OEXPERT
published a month ago2 votes138 views
For sensitive caller inputs (PAN, CVV, authentication codes), post-call redaction is not enough PCI DSS v4.0 requires CVV is never stored after authorization and PAN only stored encrypted. This articl...
AWS OFFICIALUpdated 3 months ago5 votes235 views
This article shows you how to use a structured decision framework to select the appropriate AWS machine learning (ML) and AI service for your workload.
Jimmy T - AWSEXPERT
published 3 months ago0 votes113 views
The intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection and Response. It contains specific alarm b...
Hi everyone,
We’re currently facing an issue integrating an Amazon Lex V2 bot with an Amazon Connect contact flow.
The integration works correctly when using the English version of the bot, but when...
asked 3 months ago
## Bug Report: ConnectParticipantWithLexBot sends Text parameter to Lex as initial utterance in voice mode
### Summary
In Amazon Connect contact flows, the `ConnectParticipantWithLexBot` action's `T...
Hello,
I am facing an issue with my Amazon Lex voice bot while capturing customer name and email address using slots in a voice conversation (Amazon Connect + Lex).
For example:
* My name is Usama, ...
I am facing an issue with Amazon Connect Native AI Voice Agent that started occurring suddenly without any intentional configuration changes.
**Scenario:**
* Amazon Connect instance: us-east-1
* Usin...
Hello,
I use the Lex built-in intent AMAZON.BedrockAgentIntent in a Lex bot. This bot is used in Amazon Connect so that users can talk directly to an LLM via Bedrock. The problem I am encountering is ...
Why does Initialize bot with message with Lex in Get Customer Input block of Amazon Connect error out when I try the flow with a Call. It works when I am testing the flow with text chat.
Does this fe...
I'm setting up a conversational AI bot in Amazon Connect. I'm sometimes getting a random error in the conversation. The AgentCore MCP (Lambda) tool shows no errors and returns the proper data. The ...