All Content tagged with Amazon Lex
Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.
Content language: English
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I am trying to get interactive buttons using a CUSTOM_BOT.
My architecture start a chat an invoke the custom bot (not lex) and the bot answer my messages hitting a webhook Lambda that takes the payl...
3
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81
views
asked 23 days ago
Are there step-by-step instructions for configuring Lex?
Specifically for these two steps from an answer to another post:
1) Check IAM Role for Lex: Ensure the IAM role associated with your Lex bot ...
1
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0
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124
views
asked 2 months ago
Hi everyone,
I'm looking for some guidance on handling a confirmation use case in Amazon Lex V2.
**Use case**
I have an intent called SubmitRequest with a slot named **AddressConfirmation**.
The b...
1
answers
0
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90
views
asked 3 months ago
Hi all,
I'm building a self-service AI Agent in Amazon Connect (Q in Connect), using Lex with a Q in Connect intent, SelfServiceOrchestration prompt type (MESSAGES format), with the built-in Retrieve...
1
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0
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106
views
asked 3 months ago
I am planning to build an IVR solution using only AWS services.
My requirement is to support dynamic multilingual conversations. Specifically:
If a customer starts speaking in English, the IVR shoul...
2
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0
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140
views
asked 3 months ago
I have a test amazon connect configuration where, amazon connect invokes a lexv2 bot and the lex bot returns a quick reply custom payload. The issue is connect logs show this error:
```
"ErrorDetails...
2
answers
0
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145
views
asked 3 months ago
I have developed an architecture using Amazon Connect, Amazon Lex V2, and AWS Lambda.
Architecture flow:
Amazon Connect → Amazon Lex V2 → AWS Lambda
In this implementation:
Amazon Connect handles t...
1
answers
0
votes
124
views
asked 4 months ago
I have developed an architecture using Amazon Lex, AWS Lambda, and Amazon Connect. In this setup, AWS Lambda handles the entire business logic, while Lex does not use any custom intents or slots. Inst...
1
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0
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108
views
asked 4 months ago
Dennis_OEXPERT
published 5 months ago2 votes399 views
For sensitive caller inputs (PAN, CVV, authentication codes), post-call redaction is not enough PCI DSS v4.0 requires CVV is never stored after authorization and PAN only stored encrypted. This articl...

AWS OFFICIALUpdated 6 months ago5 votes350 views
This article shows you how to use a structured decision framework to select the appropriate AWS machine learning (ML) and AI service for your workload.
Jimmy T - AWSEXPERT
published 7 months ago0 votes215 views
The intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection and Response. It contains specific alarm b...
Hi everyone,
We’re currently facing an issue integrating an Amazon Lex V2 bot with an Amazon Connect contact flow.
The integration works correctly when using the English version of the bot, but when...
1
answers
1
votes
80
views
asked 7 months ago