Questions tagged with Amazon Connect Customer Profiles
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Hi,
Is there available API for getting the customer endpoint by specific contact. I need to get the $.CustomerEndpoint.Address of the customer or more details of the caller info (phone number, name,...
1
answers
0
votes
342
views
asked a year agolg...
I have used a Custom CCP using one from Github and when i launch the softphone i get the page display and then pop up for a login, then i log in but it takes me to the amazon connect console in the...
1
answers
0
votes
728
views
asked 2 years agolg...
Why do I get this error when trying to create a new user? I get this every time:
![Enter image description here](/media/postImages/original/IMiwt4StFWTseKK1olRNOJrg)
Accepted AnswerAmazon Connect Customer Profiles
1
answers
0
votes
305
views
asked 2 years agolg...
Does anyone know what the phone number is, it says on the business plan it's part of the package but I cannot locate it anywhere
1
answers
0
votes
454
views
asked 2 years agolg...
https://docs.aws.amazon.com/connect/latest/adminguide/concepts-queue-based-routing.html
https://docs.aws.amazon.com/connect/latest/adminguide/concepts-queue-based-routing.html
Based on the routing...
2
answers
0
votes
451
views
asked 2 years agolg...
I there a way to add another attribute to the customer profile that appears in the CCP ?
I see in the examples of the schema there is an Attribute object for holding misc values but cannot see where...
1
answers
0
votes
271
views
asked 2 years agolg...