All Content tagged with AWS Account Management

Dear AWS Support Team, I recently created a new free tier AWS account, but it appears my account verification is still incomplete I think. As a result, I'm unable to use certain AWS services. For ex...

RCPs were added for AWS sign-in last month for SSO restrictive policies: https://aws.amazon.com/blogs/security/restrict-aws-management-console-access-to-expected-networks-with-sign-in-resource-based-p...

Hello — I was signing up for a new AWS account with this email. During sign-up I initially selected the free account plan, then navigated back to switch to the paid plan. The flow logged me out, and a...

My AWS account (ID: 206818124074) has been pending activation for over 48 hours. I am based in India. The 2 rupee card verification charge was successfully processed. Autopay is activated. However ...

I am seeking assistance with an issue related to merging my AWS Certification accounts. I currently have two AWS Certification accounts associated with the same email address. Old account Current A...

I am an Amazon employee and Im getting blocked from installing QuickAI on my device. I am getting Amazon Web Services Sign In Your AWS account was suspended because you have past due charges, or yo...

I'm locked out of my AWS root account because my phone was stolen, which had my MFA device. I no longer have access to the phone number registered on the account (confirmed permanently deactivated and...

Hello AWS Support Team, I have been receiving monthly recurring charges on my credit card since March 2026. However, I cannot remember which of my AWS accounts is active or associated with this card,...

Hello AWS Community, We are seeking guidance regarding an urgent account verification issue. Our AWS account was suspended last Saturday due to verification requirements. However, we had already sub...

My AWS account is fully verified (Customer Verification Status: Verified). CloudShell worked until 3 days ago. Now it immediately shows: "Unable to create the environment. Your account verification ...

I am signed in as root user. Every attempt to subscribe to any AWS Marketplace product fails. The Claude Platform on AWS sign-up produces: "AWS account registration is incomplete or revoked. You do no...

Hello AWS Community, I am looking for guidance on how to escalate an AWS account reinstatement case. My AWS account is currently blocked, preventing me from launching or managing EC2 instances and u...