All Content tagged with AWS Account Management

Hi AWS Support team, I'm the DevOps Lead at our company, and I'm asking for help with a suspended account in our AWS Organization. The suspension notice gives today, October 7, 2026 as the deadline t...

Am I correct in understanding that the email used to login to AWS can be different from the email where I would like communications to be sent? Separately, I am using AWS Organizations and also IAM ...

Hello, I’m looking for advice on what to do next regarding a compromised AWS account. I opened an AWS Support case 4 days ago, but I still haven’t received a response. I also upgraded my support pla...

Our account was restricted on Sep 3 after a security notice. We completed all the requested steps. On Sep 22 a support agent passed the case to the service team for review, and on Sep 30 another agent...

I set up an account for a business to host a website, and due to inactivity lost all ability to access that email. Their card saved for payment changed, and now the site is down. I opened ticket ***...

I have a situation whereby my AWS isn't allowing us to create an EC2 instance (message: This account is currently blocked and not recognized as a valid account). So we cannot create EC2 instances. I ...

Hi Experts , Lets assume , I have created 2 Root user accounts with 2 different phone numbers of my smartphone ie. using Dual Sim . In my smartphone , I have Google Authenticator App that helps ...

Dear forum and AWS personnel, My AWS account is currently suspended pending account verification. The deadline stated in the AWS notice is tomorrow, 7 October, after which the account may be closed. ...

Hi Experts , I have created a AWS Free Plan Account using my phone number and am using Authenticator App in my mobile for Multi Factor Authentication (MFA) to login to the Root user account. How ...

My AWS account was suspended on 6 October 2026 because the requested account verification documents had not been received. The associated production website is unavailable. At approximately 13:39 UTC...

**The Issue** I am currently attempting to register for an AWS account but am completely blocked at the billing stage due to Error 880104. I have verified that my credit card is valid, has sufficient...

Creating a CloudFront distribution fails with "Your account must be verified before you can add new CloudFront resources." I opened a support case on Sept 30 (Case ID: 179081227800896). On Oct 5 the ...