Questions tagged with AWS Chatbot

I have created a chat application using async chat examples github template. I have added bot, at the time of agent transfer live I would like to send the bot transcript to Agent as message. I have live participant token, Is it possible to invoke sendmessage api as http service? Create connection: https://participant.connect.us-east-1.amazonaws.com/participant/connection https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendMessage.html Request URL: https://participant.connect.us-east-1.amazonaws.com/participant/messagelg...

Hi, I had setup an CodeCommit integration to Slack over Chatbot, but it stop working since yesterday. I don't see any posted issue with about these services. Is there an ongoing issue with this integration? Or has anything changed? I notice a Guardrail setting that I didn't know about before... Thank you!lg...

We have implemented below for Live chat feature in our web site. Challenge is transferring from one agent to another agent. Before the second agent accepts the call, if we refresh the browser - session is lost. How do we keep it alive with the participant token, initial contact id until we receive the new contact id? We need a chat SDK developer - to assist. https://github.com/amazon-connect/amazon-connect-chat-ui-examples/tree/master/cloudformationTemplates/asyncCustomerChatUXlg...

Question regarding AWS Lex: We are using AWS lex for the chatbot, however we want to track the version of training data we give to lex, and the build results, in console, build results are evident. However after the build of bot, we only want to update our external data snapshot on the intents that are changed not the entire list. The build often fails with some error which is not tractable via automation pipeline apart from the console making low-code chatbot setup not maintainable.lg...

Some parts of the Chat Widget seem to be always in English. How could we have that GUI only in French ? Thankslg...

We are integrated the AWS lex into our Slack public channel as an answer bot. But if someone talks in the channel with a context length that is higher than 1024, the AWS lex bot will return an error that is kind of annoying and not related. Is there any way to turn off the error handling or make it mute for error reporting in Slack? Thanks for any help/support.lg...

Good afternoon dear experts. Help solve the issue. I run the sh file (with rights) through the terminal, I get No such file or directory /.bashrc Google didn't help. I'm beating this wall for the 3rd evening). sh file content: source ~/.bashrc cd ~/data python file.py Contents of the .bashrc file: "# .bashrc" export PATH="~/.pyenv/bin:$PATH" eval "$(pyenv init -)" eval "$(pyenv virtualenv-init -)" # Source global definitions if [ -f /etc/bashrc ]; then . /etc/bashrc fi "# Uncomment the following line if you don't like systemctl's auto-paging feature:" "# export SYSTEMD_PAGER=" "# User specific aliases and functi" "# >>> conda initialize >>>" "# !! Contents within this block are managed by 'conda init' !!" __conda_setup="$('/home/ec2-user/.pyenv/versions/anaconda3-2020.11/bin/conda' 'shell.bash' 'hook' 2> /dev/null)" if [ $? -eq 0 ]; then eval "$__conda_setup" else if [ -f "/home/ec2-user/.pyenv/versions/anaconda3-2020.11/etc/profile.d/conda.sh" ]; then . "/home/ec2-user/.pyenv/versions/anaconda3-2020.11/etc/profile.d/conda.sh" else export PATH="/home/ec2-user/.pyenv/versions/anaconda3-2020.11/bin:$PATH" fi fi unset __conda_setup "# <<< conda initialize <<<"lg...

I am trying to create a custom slot that can recognise time format `10:00:00` for example, so i created a custom slot "extended slot type" and tried using regex like this `[0-9]{1,2}:[0-9]{1,2}:[0-9]{1,2}` it failed with "Check the regular expression and try your request again" error so i tried using the unicode character for "colon" like `[0-9]{1,2}\u003A[0-9]{1,2}\u003A[0-9]{1,2}` even this fails with the same error i tried using other unicode and special characters like `-` which works absolutely fine. so, How can i use a colon special character in regex validation ?lg...

Can we play a notification sound for every new message both at client and agent side in AWS Chatbot. Do we have some inbuilt capability in Amazon CCPlg...

I was making a chatbot for a Japanese company and was using the QnAbot to create it. I imported all the questions and answers on the QnAbot Designer. After trying to test the chatbot using QnAbot Client, I found that even though the question exists on the Designer, it does not seem to give me a response. Some words seem to work, while the majority do not, without any sort of pattern. I am not certain what is causing the issue. For example, These works: アクセス権限マトリクス一覧表 申請方法（スマホ内線） These do not work: 早期退職 通達（スマホ内線） They are similar yet one works, while the other does not. In total, there are around 500 questions and answers. Is it the Japanese characters? I am not certain.lg...

I have created a Hotel Management lex bot that makes a reservation for hotel rooms. I am using slots (Check-in Date and Check-out Date). I am using a built-in slot that is Amazon.Date. **Problem** I want to restrict customers at this stage so that customers can only enter date that matches with the current date or after the current date. Currently, these slots are accepting all dates including previous dates. How I can validate these slots? (Can we solve our problem with RegEx while using Amazon.Alphanumeric type) What are the possible solutions? Should we handle this in Lambda? (If yes, kindly describe how I can get the Elicitation value of a slot in Lambda (Python)). What would you prefer me to resolve or achieve this? Any help would be greatly appreciated and thanks in advance.lg...

Hi Everyone, I’m trying to design a simple voice chatbot which is expected to help me achieve these function: 1. The bot needs to be accessible online (via a web link) 2. upon clicking on the link, the **bot** should **initiate** the conversation by asking “how are you doing” 3. the bot records the user answer 4. the bot ends the conversation by saying “Great thank you!” 5. the bot converses with the user by speaking only 6. the user converses with the bot by speaking only Does anyone here help me out? Many thanks, JDlg...