AWS announces AWS Interconnect – multicloud (preview), providing simple, resilient, high-speed private connections to other cloud service providers. AWS Interconnect - multicloud is easy to configure and provides high-speed, resilient connectivity with dedicated bandwidth, enabling customers to interconnect AWS networking services such as AWS Transit Gateway, AWS Cloud WAN, and Amazon VPC to other cloud service providers with ease.
All Content tagged with Telecommunications
Reinventing communications, together.
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Hi AWS, we have to design a Multi-Agent LLM-Based Customer Service System
## Background
XYZ Communications, a leading telecommunications provider, maintains extensive customer service and marketing d...
asked a year ago
Jimmy T - AWSEXPERT
published a year ago1 votes267 views
The intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection and Response. It contains specific alarm b...
In our billing we have a service called "**Contact Center Telecommunications (service sold by AMCS, LLC)**", which appears to be something different from Amazon Connect.
Can anyone explain what exactl...
I am claiming my first DID number in Amazon connect but I am getting the below error even though I have never claimed a number. Is this a bug in AWS and should we contact AWS support?
Please try agai...
Hi there,
I'm a integrator and I trying to port a phone number from France to AWS Voice.
We created a ticket to AWS support few weeks age, but considering the timeline to port officially the phone, ...
I'm currently using Amazon Connect and I'm trying to monitor the status of my instance phone numbers. I can successfully track when they are actively "in a call", but I'm facing challenges in determin...
Hello,
this is my code in lambda which runs based on SQS messages arrival.
var net = require('net');
let client = new net.Socket();
console.log(" ------------------- Attempt to connect.....
Hello Team
i have been using amazon pinpoint and connect to place the outbound campaign Calls in US and Canada. our instance is located in US-west-2 Oregon. When Campaign Call is placed , customer an...
Hello Folks, we have created outbound voice campaign using pinpoint and amazon connect, when a API Call is initiated customer receives the Call asap customer answers the Call customer is on Call for 1...
We have a lot of clients who want to terminate calls into Amazon Connect over the public internet by just sending to a public endpoint, similar to how Genesys can take calls in via a hostname.
This i...
I found that the network quality from mainland China to Tokyo, Japan is unstable, I don't know if it can be optimized
source ip :115.238.145.17
destination ip：3.115.248.193
I provide the source and de...