All Content tagged with Account Support

I have successfully changed my Last name in https://www.aws.training/. (Go to the Profile tab, and then choose “Account” Enter your legal first and last name exactly as it appears on your government i...

My company is creating a new AWS account and has created many resources to be ready for production, but I received an email with the subject "AWS Account on Hold: Response Required", the content inclu...

Hello AWS Community, I’m posting to highlight a major issue we’ve been facing with AWS support and our instance (ID: *******************), which has been down and unreachable for several days now, ca...

We are attempting to start work with on-demand Base Models (Mistral, Claude, or Titan) via the playground and API calls. I can't use any model at all in Bedrock playground and receive the error messag...

Hello! What is the minimum period I can have either Enterprise On-ramp or Enterprise Support? I need it for an variable period of time, from 1 to 3 months, is it doable or there is any type of annu...

We are facing a peculiar problem since couple of weeks with one of our client to which we reverse proxy (Nginx Server) a specific URLs from our AWS EC2 host to their upstream host hosted on their AWS ...

Hello sir/madam I want to create cloudfront but as when I try to make CLOUDFRONT its showing some error like "your account is not verified ".please Help me to Verify my Account so I could use Cloudfr...

I woke up today and had a card payment with Amazon Web Services. I want to know how it works and why it says 750 free hours, but I'm paying? Also, they say the transaction is pending when the money ha...

 Hello sir/madam I want to create cloudfront but as when I try to make CLOUDFRONT its showing some error like "your...

Hello AWS Community, I recently upgraded my AWS Support plan from Basic to Business Support. It's been 3-4 days, but I still don't see the upgrade reflected in my account, and I haven't been able to ...

Looking for someone who has been successfully running their frontend and backend on the same domain in AWS but the request segregation is happening in cloudfront through behaviors. For example all th...